“Hi you guys are the best kind & helpfull like talking to an trusted family member keep up the fantastic work you guys you all have the best people skills & I personally appreciate the fantastic customer service from each & every one of the stafff at jumbo pets starting with Belinda > takecare you all & I speak to you when I ph through an order next & I give you rating of 10 lots of 10 stars *& I recommend you guys to everyone I know > Samantha Jane Granat .”
“Ordered Simparica Trio at good price. Order came within a week. I was a bit worried at first because it was going to come via post but it was delivered instead. At first I received an email saying there was no stock contact them if I wish to cancel. Called them up and lady said stock will be in the afternoon if I wanted to keep the order. Good customer service keeping me informed with the status of my order.”
“I had changed my address when I moved into my place last year. The previous order come to my new address but the latest order went to my old address. I only realised this after the delivery as I had been on a run of night duties at work. That was the reason I didn’t check it was going to my old address. That is something I thought I would not having to check as previous order came here. Update : I had a call from jumbopets they have resend out the product I had previously ordered.”
“I am a first time customer. The dog food I ordered was delivered with a welcome toy. Our dog Coco has really enjoyed it. The product was well priced and the ordering process was simple.”
“Found this company online while searching for bulk tinned cat food at decent prices, that I know from experience my cat actually likes and eats, she's a fussy eater. Not only are they a decent price, they deliver reasonably fast, around a week. I'll definitely buy from them again.”
“Jumbo Pets has always delivered on time. There have been times when I have had to return food I had purchased for my dog because his diet had changed. Jumbo Pets tefunded my money promptly without any fuss.”
“My order was delivered the next day & we live on the Central coast. They even included a great rope toy for my dog & she loves it. Thank you Jumbo pets.”
