“A great price for the product i ordered (Boxer dry food) but found that the 2nd order i created on the same day let their service down. 1st order was recevied very quickly but the 2nd order (only ordered 20 mins apart) took more than a week to arrive. Very disappointed.”
“Following a disastrous delivery experience with aramex, Jumbo Pets changed my carrier to auspost only and have just happily recieved a follow up delivery TWO days ahead of the promised delivery date. Awesome customer service from Jumbo Pets.”
“The prices and products are spot on, as is your phone service. However, you appear to always use a default courier, who is absolutely bloody useless. I mean, why does it take 6 Weeks to deliver a bag of cat food? You need to advertise on your front page that customers can choose their own courier. Regardless, JumboPets is a great resource for us pet owners. As I said above, prices are the best, service is the best, staff are the best - you can't go wrong.”
