“The service and the responses to queries is great, I cannot fault the 'people' side of my experiences. Only 4 stars instead of 5 because the website could be more user friendly.”
“Have been ordering from Jumbo Pets for 18 months, very happy with the service, great prices, always on time, never had any issues. Have recommended to family & friends.”
“The people in this company are kind and thoughtful and a pleasure to deal with. They have the personal touch. And the products are high quality and reasonably priced. Orders always arrive very quickly.”
“I've been ordering from Jumbo Pets for a few years now, they always have my products in stock and the customer service is always helpful and great. Thanks Jumbo Pets!”
“I have had mostly positive experience with Jumbo Pets. They provide affordable prices and they are generally quick with deliveries. There have been a few delays in the past during busy periods, especially towards the end of the year, but even then, their team has been responsive and helpful whilst sorting out the issues. I would recommend using Jumbo Pets to others.”
“Great price, early delivery and our little dog even got a Christmas gift from the supplier. First time I have used this business but it won’t be the last. Thank you.”
“There were plenty of options to choose from, ordering was easy and the price and delivery time were good. My cat is very fussy so I started with a small pack of food. He does like it so my second order was for a larger pack and organised a recurring order.”
“Jumbo pets are fantastic! I was accidentally sent the wrong cat food…but when I alerted them to the mistake, they rectified the issue in less than 2 hours! The lady at Customer service was so lovely and attentive. I couldn’t recommend them more!”
“Happy with products (pig ears and liver treats) for my dog. Being able to buy in bulk is great. Good quality and value. Would recommend Jumbo Pets for dog treats.”
