“They do not pay you out.
Took 2 days to settle a bet.
Requested withdrawal and still not done so now 3 days.
This is a con it's fake and not a real bookmaker they will steal your money.”
“This is a scam site it appears letting me deposit but not letting me withdraw. Asking for sensitive information but still allowing me to deposit but not not withdraw over £800. I will file complaint it seems that’s how they operate to trap people get their information and refuse to release money. Effectively holding your money as ransom until they have all information to commit fraud against you. Other sites won’t let you deposit but this site refuses to even return your deposits. Absolute theft.”
“Would give 0 stars if I could. Don't waste your money here! Made a deposit and when trying to place a bet it was restricted to a very small amount. Decided to withdraw my money and bet elsewhere, but after my withdrawal has been approved, they closed my account for no reason, and now no money has reached my account and my emails are no longer answered. Will report them, this is THEFT!!”
“Absolutely frustrating. After win of over 15k didn't let me withdraw more than £4300. Even though being a customer for more than 2 years. So when I did withdraw only the amount which they let me. Not clearing the withdrawal after they got all the documents kept on asking for the cards which was used months ago for deposits and have been replaced with the new ones. Which I provided with the bank statements. Now they are lying oh these statements doesn't show any transactions to kwiff. It's like they don't want to pay my money. So frustrating”
“Your info about kwiff.com is misleading! You are misleading people! They are company who has no customer service ignoring correspondence! All documentation has to be supplied by Web page not email! And they will be holding customers money! Yes company replies to you and ignores problem. You need to supply Id and different form of proof of address where you have to supply via Web page! Their Web page doesn't give option to supply info! Am not the first person as I can see having this problem
They are aware of the problem they ignoring causing stress. They don't care about customer.”
“Sent bank statement bank card doctors letter keep wanting more want photo id aint got none want me to buy£35 citizen card think its a scam dont want to pay maltese company rubbish”
“The Kwiff team closed my account and sent me an email about sending me to gambling therapy . Honestly i lost 5000£ in 4 months
And they decide to close my account . Like they have a clue what can i afford to loose .
If anyone registers keep that in mind , on any big website you got a fair cance to win or to play for a while from a deposit . On this website you just see your money going in to a massive black hole !
Worst casino out there , literally small no name casinos treat they customers better than this website ! Slots are absolutley nonsense RTP non existent ongoing 2-10 x bonuses most of the time even if you spend 500£ You will not see a bonus .
Waste of time and money there is far far better websites !
I only join because a friend recommended it .
Honetly they lost 2 customers at once , i hope at least i save a couple of you guys from this website .”