“AVOID THIS COMPANY ! WASTING TIME !
I ordered 3 times to be deliver to the same address . First time was delivered on time . 2nd and 3rd time they said they couldn’t find the address. I called them and they said they will arrange the redelivery 5 days later including the weekend . WHATS THE POINT I PAID FOR NEXT WORKING DAY DELIVERY (£65.00) when you can’t deliver according to it ??? I have to cancel the order and reorder to get it quicker however it happened again ! This address can be found in the google map , how come the driver couldn’t find the address ???
And they are also very bad in stock update ! I ordered 36 pack of the laminate flooring , they only call me saying that it’s not enough stock a day before delivery ! And suggested me to change the flooring. WORST COMPANY EVER ! !”
“Stay clear! Skirting boards have been down less then 6 months and they look terrible all the laminated has pulled away on every single corner which has not been knocked or had any damp ! Was told it’s normal wear and tear!”
“supplied me with poor quality luxury vinyl flooring .Joints are all separating, floor is uneven and creaks when joints are walked over. Customer service slow to respond. AVOID BUYING FROM THIS COMPANY”
“TERRIBLE SERVICE.
Delivered my flooring but failed to wait the allocated 15 mins for my arrival (I was there 9 minutes later. 6 mins remaining)
They said they would redeliver as soon as possible but resold my flooring which I’d already paid for.
Estimated delivery dates keeps changing.
They take my money fast enough but can’t refund me for 14 days.
AVOID AT ALL COST”
“Worse company ever. I did order 26th of August, estimated delivery 2nd September. 11th September I asked them is something's wrong that they still didn't sent my order. They answered it will arrive in week commencing 21st of September. What a surprise... It didn't. I asked them again today (26th September) when it will arrive. They answered "I can have this arranged for you for any week day from Tuesday 29th". This is disgusting! Month after order (I paid same day) and they didn't even send it yet!”
