“Prompt service but the watch bracelet had been opened and rejoined with one small piece installed incorrectly. This was disappointing as it was a gift for my 88th Birthday.
I had expected that I would need to have some links removed as the bracelet would be too big so I then ,(because of the original problem) decided to purchase a repair kit for myself ($23.00) via Amazon as there are no longer any jewelry or watch retailers in my local area. I followed a Seiko video and after much struggling managed to remove 2 links and correct the original fault. Should I have returned the watch to Seiko or you, again a problem repacking and getting to a post office!
Prompt service but very poor quality control.!
Regards Jill”
“Purchased a Seiko GMT watch online . It was a very pleasant experience with excellent customer service. Received the watch via post in its pristine condition. Definitely will purchase from them again and recommend to my friends.”
“Excellent product would shop again. Very happy with my purchase. Prices are good and quality. so all worked out and good customer service very prompt in replying to emails. Quick delivery. Item as described and packaged well.”
“My husband has now been wearing this watch for a few months
Not at all happy with it!!!
The date function works when it feels like it
The watch itself STOPS when it feels like it
I'd like it replaced THANKS
WAS NOT cheap!!!!!
Very upset...”
“Absolutely fantastic. Great communication, service and merchandise. No issues whatsoevr. I wish all companies were efficient. Definitely purchase again.”
“Firstly,I love the two watches I purchased from you. I received them quickly...and now I have my eye on an Alpinist in your store. I'll be calling very soon. Thank you so much”
