Hi Nicola,
Thank you for your 5-star rating and for your second purchase. We’re thrilled that you find it absolutely stunning.
Kind regards,
The Lucy Pittaway Team
Hi Nadine,
Thank you for your 5-star rating and kind words. We’re delighted you’re happy with the excellent product and fast delivery.
Kind regards,
The Lucy Pittaway Team
“Hi, as discussed on the phone my picture arrived completely smashed up. I am looking forward to hearing from you about my replacement and pickup. My experience so far despite this is fantastic. Great customer service and the picture is amazing. Sadly it is very badly damaged by transport.”
Hi Alison,
Thank you so much for your 5-star rating, we really appreciate your kind comments.
I’m so sorry your picture arrived damaged in transit, this is not we expect from our courier and we will be raising this with them.
Any damaged artwork products are fast tracked through our system and we aim to send out a replacement product within a week. I understand you have been in contact with our customer service team but if you do need to reach out further please do not hesitate to contact them on 01748 810965.
Once again, please accept our sincere apologies for your damaged artwork and thank you for you patience and understanding on this matter.
Kind regards,
The Lucy Pittaway Team
Hi there,
Thank you for your wonderful 5-star review. We’re delighted the website was easy to navigate, your order arrived quickly, and you’re happy with the mug.
Kind regards,
The Lucy Pittaway Team
Hi there,
Thank you for your wonderful 5-star review. We’re delighted you were pleased with the excellent quality and how quickly it arrived.
Kind regards,
The Lucy Pittaway Team
“Absolutely love everything about this calendar!! Fantastic quality, stunning pictures on each month and a fabulous size!! I originally purchased as a gift for my parents so I’m going to order one for myself too!”
Hi there,
Thank you for your wonderful 5-star review. We’re delighted you love the calendar and its quality—fantastic to hear the pictures and size impressed you, and that you’ll be getting one for yourself too!
Kind regards,
The Lucy Pittaway Team
Hi Freda,
Thank you for your wonderful 5-star review. We’re delighted you’re pleased with the lovely products and the good customer service.
Kind regards,
The Lucy Pittaway Team
Hi there,
Thank you for your wonderful 5-star review. We’re delighted you’re pleased with the picture and the service.
Kind regards,
The Lucy Pittaway Team
“Spent a while in the Keswick gallery, came home and finally decided which pictures we wanted. Ordered with frames. Delivery was quick, quality excellent, well packaged and we were kept advised of progress throughout. Very Happy”
Hi Dave,
Thank you for your lovely 5-star review. We're delighted to hear you enjoyed the Keswick gallery experience and are enjoying your new artwork. Its always lovely to hear such positive comments about our service and products and appreciate all our lovely customers' feedback.
Thank you for your support.
Kind regards,
The Lucy Pittaway Team
“Very pleased with the service, communication, delivery and packaging were excellent.
The package arrived much quicker than I was expecting, thank you.”
Hi,
Thank you for your lovely 5-star review. We're delighted to hear the service, communication, delivery, and packaging were excellent.
We are constantly striving to exceed our customer expectations and its always lovely to hear such positive feedback.
Thank you for your support.
Kind regards,
The Lucy Pittaway Team
“I purchased the beautiful framed print as a gift for a collector.
The picture will look fantastic hung and with which all dog owners can equate to raise a smile.
Very well packaged for delivery and wrapping”
Hi Bob,
Thank you for your lovely 5-star review. We're sure your picture will fantastic on the wall and bring a smile to fellow dog owners!
Thank you for your support.
Kind regards,
The Lucy Pittaway Team
“Wow this art work is amazing!! Firstly the packaging and communication was outstanding from ordering to delivery. The colours are out of this world and so bright! Definitely artwork to make you smile. 😊 It certainly does that, every time I look at it. Thankyou.”
Hi Katy,
Thank you for your wonderful 5-star review. We're thrilled you love the packaging, delivery, and Lucy's artwork brings a smile every time! We really love your picture too, what a couple of cuties!
Thank your for your support, it's very much appreciated.
Kind regards,
The Lucy Pittaway Team
Hi Michelle,
Thank you for your fantastic 5-star review. We’re thrilled you love the beautiful products and find great value.
Kind regards,
The Lucy Pittaway Team
“Staff at Yarm shop could not have been more helpful, sorted me some mugs out that weren’t available online but had them brought over from your Keswick shop.”
Hi,
Thank you for your fantastic 5-star review. We’re thrilled our staff at Yarm could help and sort the mugs from Keswick for you.
We really appreciate your support.
Kind regards,
The Lucy Pittaway Team
Hi there,
Thank you for your fantastic 5-star review. We're thrilled you love the artwork will pass your lovely comments onto our customer service team!
Kind regards,
The Lucy Pittaway Team
Hi Barbara,
Thank you for your fantastic 5-star review. We’re thrilled you’ve had 1st class service on every purchase.
Kind regards,
The Lucy Pittaway Team
