“Absolutely stunning artwork personally signed which is a very nice touch. fully informative emails throughout the order/delivery process. I have the sycamore gap and now the tree of hope mounted pictures. Beautifully presented , wrapped and packaged for safe delivery. Simply stunning artwork. Looking forward to hopefully attending a Lucy signing event in the future at one of the galleries. Also to expanding my collection.”
Thank you so much for your lovely review, Lynda! We're overjoyed to hear that you appreciate the stunning artwork and the care taken in the delivery process. Your enthusiasm for expanding your collection and attending a signing event means the world to us.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your fantastic review, Howard! We’re absolutely delighted to hear that you love your Sycamore Gap print and the framing. Your kind words really mean a lot to us.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Paula! We’re thrilled to hear that you loved the packaging and the picture. We hope your boyfriend loves his Christmas present.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Anne! We’re delighted to hear that you’re satisfied with the soft cover and clear weekly sections. Your feedback is very much appreciated.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your fantastic review, Anna! We’re thrilled to hear that you loved both of your framed pictures and that our service met your expectations. Your support means a lot to us, and we look forward to welcoming you back again soon.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your lovely review, Maria! We’re delighted to hear that our calendar continues to bring you joy each month with Lucy's artwork. Your loyalty means the world to us, and we're so glad you choose us year after year.
Warm wishes,
The Lucy Pittaway Team
Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with our company and that your order arrived swiftly. Your feedback is greatly appreciated.
Warm wishes,
The Lucy Pittaway Team
“The ordering process was straightforward, I was kept regularly informed of progress, the artwork was packaged very well and the delivery was simple. Order to delivery for a framed and mounted print was only 8 days. And of course the art itself is delightful and exactly what was wanted.”
Thank you for your wonderful review! We're thrilled to hear that you found the ordering process straightforward and appreciated the care taken with packaging and delivery. We really appreciate your support.
Warm wishes,
The Lucy Pittaway Team
“I received the items in good time and the calendar is perfect.
3 of the cards are good but I received one that I didn’t order instead of the one I did and it’s not one I would have chosen at all so disappointed I didn’t get the one I chose or even one similar”
Thank you for your kind words and for sharing your feedback with us, Teresa. We're so glad to hear you received your items in a timely manner and that the calendar is to your liking. However, we are really sorry to learn about the mix-up with the card selection. Your satisfaction is incredibly important to us, and we understand how disappointing it can be not to receive what you had hoped for.
We really appreciate your feedback and we will use it to improve our services for the future. We understand this issue has now been resolved but if there’s anything more we can do for you, please don't hesitate to contact our customer services team.
Warm regards,
The Lucy Pittaway Team
Thank you for your fantastic review! We're so glad to hear that your ordering experience was smooth and that your items arrived in perfect condition. It’s wonderful to know they met your expectations.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your lovely review, Carol! We’re delighted to hear you enjoyed our pictures. Your recommendation means the world to us.
Warm regards,
The Lucy Pittaway Team
“The items i ordered arrived very quickly,packed well so the goods inside were perfect.
All my items were amazing and the present I ordered bought a huge smile to the receiver so a huge thank you Lucy Pittaway and your team.”
Thank you for your lovely review! We're thrilled to hear that your items arrived quickly and in perfect condition. It's heartwarming to know that your gift brought such joy to the recipient. We really appreciate your kind words and support.
Warm wishes,
The Lucy Pittaway Team
“The morning after placing my order I phoned the office especially to ask if I could select a specific limited edition print number. I was given numbers to choose from and agreed on the number 150 with the member of staff. I was therefore disappointed to receive number 64 instead. Otherwise I am very happy with the print. The print was packaged very well. FedEx delivery slot was between 07:50 - 11:50. The parcel actually arrived just before 18:00hrs.”
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you're happy with the print itself and that it was beautifully packaged. However, we sincerely apologise for the mix-up with the edition number. Your preference is important to us, and we understand how disappointing it can be when expectations aren’t met.
We appreciate your feedback and this has been passed onto our fulfilment team to helps us improve our service and ensure this does not happen again. If there is anything further we can assist you with please do not hesitate to contact our customer service team.
Warm regards,
The Lucy Pittaway Team
“I received my mug safely today and love it. It was purchased to replace a much-loved one which, sadly, came to grief during the week. It was lovely to get this one so quickly and I'm very happy with the "Sycamore Gap" one I chose.”
Thank you so much for your wonderful review! We're delighted to hear that you love your Sycamore Gap mug and that it arrived so quickly. It's always a joy to help you find a replacement for your much-loved item.
Warm wishes,
The Lucy Pittaway Team
Thank you for your fabulous review, Marina! We're so pleased to hear that you loved the picture and that our packaging and delivery met your expectations. We really appreciate your support.
Warm regards,
The Lucy Pittaway Team
“Exceptional quality.
Wanted something to boost the breakfast bar in the kitchen, well these certainly do the job.
Love all of Lucy's work so very hard to decide.”
Thank you so much for your lovely review, Anita! We're thrilled to hear that your order arrived quickly and that you love the bone china mug. We really appreciate your support.
Warm wishes,
The Lucy Pittaway Team
