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MTCGAME Reviews
3.8
Rating
49
Reviews
69
%
of reviewers recommend
MTCGAME
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"I've had a great experience with them on MTCGAME they don't just deliver in terms of products and prices, they excel in customer support as well. The support team is responsive and knowledgeable, ready to assist gamers with any inquiries or concerns you may have highly recommend"
Mohamed Hassen
"If something is too cheap to be true. It always is. Be careful\r\n\r\nThey claim \"instant delivery\" yet the codes took an hour to get delivered which is why I started a chat. They claim \"24\/7 support\" but I was sat there for a good 15 minutes before I got someone and \"100% safety guarantee\" yet they scammed me with a fake code and refused to give me a new one while they were literally chatting with me as the codes were finally delivered. Then when I threatened them with a lawsuit and posted a 1 star review after several days I magically got the code. But my time was wasted and I will never get this back. \r\n\r\nCONCLUSION; I was scammed out of my time and mentally drained and will never be a return customer\r\n\r\nIt was only after my 1 star review on trustpilot I got my key. And now many months later in december suddenly they threaten to remove my review because they suspect it is fake yet here is EVIDENCE of them mentioning the review as the reason for my key."
Anonymous
"I have purchased from them, but the code they gave was wrong. kept telling me to try. and when I told then that I tried their WRONG code 10 times and was locked for an hour. they told me \"feel free to stop trying\". They are SCAMMERS!!! STAY AWAY!"
Anonymous
"I have purchased from them, but the code they gave was wrong. kept telling me to try. and when I told then that I tried their WRONG code 10 times and was locked for an hour. they told me \"feel free to stop trying\". They are SCAMMERS!!! STAY AWAY!"
Anonymous
"MTC game is one of the worst site I have come across. I was charged,then asked to verify phone number. Why wasn't I asked to verify my phone number before charging me? I wanted to aske for a refund, then I noticed I couldn't get a refund because the terms and conditions says I cannot request a refund, meanwhile there was a refund check box just after the terms and conditions check box. Why put a refund check if the terms and conditions states that customers cannot use the refund service. Clearly because they want to deceive innocent buyers into falling prey. \r\nI decided to verify the number, but till date I still haven't received any SMS verification code. I have tried multiple times but nothing was sent on each occasion, and worse of all, there is a 30min interval in requesting for a new code, a way to make the victim loose interest in trying to verify his phone number. They just paid alot of fools to say good stuff about them so they can scam people. \r\nStay clear of that site, I wonder why Google still harbor it on their search result."
Anonymous
"MTC game is one of the worst site I have come across. I was charged,then asked to verify phone number. Why wasn't I asked to verify my phone number before charging me? I wanted to aske for a refund, then I noticed I couldn't get a refund because the terms and conditions says I cannot request a refund, meanwhile there was a refund check box just after the terms and conditions check box. Why put a refund check if the terms and conditions states that customers cannot use the refund service. Clearly because they want to deceive innocent buyers into falling prey. \r\nI decided to verify the number, but till date I still haven't received any SMS verification code. I have tried multiple times but nothing was sent on each occasion, and worse of all, there is a 30min interval in requesting for a new code, a way to make the victim loose interest in trying to verify his phone number. They just paid alot of fools to say good stuff about them so they can scam people. \r\nStay clear of that site, I wonder why Google still harbor it on their search result."
Anonymous
"They have the regular shopping website until the point when you make the payment. After the payment is made they show a message like 'you will receive an email with your code'. \r\nInstead you receive an email like 'you reached stage 2 where you must confirm your phone number and send a picture of yourself containing your bank card and your ID and a paper where you write I bought from MTCGame and your email and other' (for future company advertisement or what?). This you find out after you pay already, there is no mention before that anywhere on the website or in terms and condition or whatever. If you don't do that then you get nothing. They have customer service which will tell you send those documents and selfie or else you get nothing. I have seen other reviews some people sent them and then they got ghosted by the customer service instead of getting anything, including no refund.\r\nSo if you want to let your ID documents together with your bank card and your email, selfie and phone number to roam freely on the internet, one way would be to make a payment first to MTCGame. But even after you do that, you may find out you reached stage 3 of the requirements, where they ask you to do more things, since they won't tell anything from the beginning. No, first you put items in the basket and pay thinking that's it, same like everywhere else on the internet like Amazon and such. Only after they present you with the surprise that you only done stage 1 needed for the transaction out of who knows how many.\r\nIf you read this, hopefully is before doing any payment there. Stay away from those thieves my brother. If you already made the payment and then they hit you with no delivery until we get your everything and still not give you what you paid for, immediately call your bank to block or reverse the payment since the seller did not did his part after taking your money.\r\nHopefully when too many people complain to banks and ask to reverse transactions they will ghost the company or make some warning system when do.eone tries to make payments there in the future."
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01/01/2019
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MTCGAME
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3.8
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