“I have been using New Forest Clothing for a number of years (I'm a particular fan of the brand Ridgeline - which was recommended to me by my husband). In all honesty I can say that the level of service from New Forest Clothing has always been consistantly excellent with very fast delivery, and any returns and exchanges have been quickly and efficiently dealt with by an extremely helpful customer services team. I very much look forward to using this company for many more years to come.”
“Very sorry to say unusually on this occasion the product disappointed.
The waist measured less than 34" ordered and whole item was less comfortable than than usual.”
Hi Martin,
Thank you very much for your order. I’m sorry to hear that you were unhappy with the sizing of the trousers. We are in the process of updating the size guide to recommend ordering a size up for a more comfortable fit.
I apologise for any inconvenience this may have caused. Your feedback is invaluable to us, and we closely monitor reviews to continuously improve our products and services.
Thank you again for your feedback.
Kind regards,
Team NFC
“New Forest Clothing are very good, but the Vernon Carney braces are ridiculous. I'm 5' 5'' tall with a short torso, and these braces at their longest limit are 3'' too short. A joke!”
“5 star service every time, great variety of products, fast delivery, good communication, first place I look for products on. Prices very competitive.”
“I am very disappointed. Chose a size that I have ordered before in a different style! Arrived quickly but size that arrived was tiny compared to what I was expecting. I mean obviously way smaller than a 38 waist! I have had to pay to get them delivered and pay to send them back when it is obviously the companies fault! I will not be going back”
“A brilliant company with very polite efficient staff. I had to return a hat that was too big and the returns process was very straightforward and prompt refund.”
