“Only three stars at the moment it might be me 74 going up the scale or down whatever way you interpret age had a job selecting one of each colour short sleeve shirts as I got two of the same.Could you please look at my order as I have only unpacked one which is Fantastic and will look forward to wearing the other two but could I possibly change one unpacked,deleted by mistake the invoice and for some reason could not retrieve it for the order number.colud you help me please, Regards, Nick Bedwell”
“The jacket is very nice, I am pleased with it.
However the lead from the power pack used to charge the battery broke on the second time I used it. I pulled the lead out of the battery after charging it and the pin stayed in the battery, hence I am now looking for a replacement, in the mean time I am wearing the jacket without the heated element, which is lovely quality but defeats the purpose of the jacket.”
Hi David,
Thank you for your feedback. We're saddened to hear you were not happy with the delivery speed. I can see that you placed your order with us on Saturday the 9th, Which we dispatched on the Monday and it was with you the next day. Well within the timeframe of 2-4 working days.
We appreciate your thoughts on our clothing selection as well. While we focus on outdoor and countryside styles, we understand that not everyone connects with that theme. Your insights will certainly help us as we continue to diversify our offerings. We hope you’ll check back in the future!
