“The coat we ordered had a faulty popper .Company were very understanding and have promptly sent out another Coat and a return label for me to return faulty coat . Very impressed with Customer service.”
“Swift, reliable delivery and the only company that had the Verney Carron bag that I wanted. The other vendors had a slightly different model (game bag) and were more expensive.”
“My go to company when I need outdoor clothing. As ever, website easy to navigate, prices are very competitive and kept fully updated on order progress. Can't ask for more, as to date I have been very pleased with the service I receive and the quality of the goods. Well done NFC.”
“I was absolutely blown away by this company. Having always been a fan of traditional English country clothing I was so excited to find this site. Here in the USA for obvious reasons it’s difficult to find clothing in this vain other than Ralph Lauren , Barbour or Orvis but their prices are very high and choices are limited . I wasn’t sure how shipping would be but at the price point I was willing to take the chance. Not only is the products fantastic the delivery was a couple days! My wife already put in a request for my next order and we will definitely keep shopping with you guys”
Hi David,
Thank you for your feedback. We're saddened to hear you were not happy with the delivery speed. I can see that you placed your order with us on Saturday the 9th, Which we dispatched on the Monday and it was with you the next day. Well within the timeframe of 2-4 working days.
We appreciate your thoughts on our clothing selection as well. While we focus on outdoor and countryside styles, we understand that not everyone connects with that theme. Your insights will certainly help us as we continue to diversify our offerings. We hope you’ll check back in the future!
