“After almost giving up on finding a way to purchase a Tinley hat while living in Spain, I came across NewForest. They had the model and size I wanted and delivered it in a week using FedEx, which allowed tracking from door to door. Since the UK is no longer in the EU, the tax, duties, and shipping were high, but this was more than compensated by the low price of the hat, resulting in a very respectable final price. Great!”
“Brilliant, Everything came very nicely packed and the Quality was in my opinion Excellent, I was especially delighted with the digicam fleece Hoodie realy thick which was a treat, I thought a product of Quality it will last and willl be warm and looks great on, I will do the video clothing survey for this one it is fab. Thank you Highly recommend New Forest and will certainly purchase again, wlll done.”
“wow - real service - first jacket was too big and replaced with no fuss with the next size down - kept informed every step of the way. Very impresive customer service and we will be back soon.”
“New Forest never ceases to impress me. Always great communication and service.
They do what they say they will.
I am a Regular customer and regular purchaser.”
“Very poor service trying to return item cannot get to the return form does not recognise my order no. Nor my email address .tried calling but keeps telling me the line is busy also contacted the helpline but no reply to date”
I was sorry to read your review and to hear about the trouble you've been experiencing. I have checked our records and can confirm that we have responded to your messages. Additionally, our return portal is functioning correctly using your order number and the email address you provided at the time of your order.
Our phone lines are open Monday to Friday, 9 am to 5pm, and you should get straight through to us. To confirm our contact number is 01725 510051.
Please do not hesitate to reach out to us, and we will be more than happy to assist you.
