“Really efficient and swift service. Friendly sales team dealt with all queries. The installation was so tidy and efficient taking away all refuse. A really easy experience!”
Dear Charlotte
Thank you for taking the time to leave us a review, it's great to hear everything was to your liking and the team and their efforts were able to leave such an impression on you - just a few more weeks until that summer weather starts to poke its head around the corner, this is where the New Wave Door comes in to a league of its own!
Thanks again for sharing your thoughts and for choosing New Wave Doors!
Kindest Regards
Customer Service Team
“Excellent product with great follow-up after service.
We had 7m of slide & swing doors installed, with integrated blinds. The team (Billy & Jarvis) who came to perform the install were fantastic, and took time to explain how everything worked, as well as how to maintain and look after the doors. They also left our house in an immaculate state.
We've also had a great experience with Claire in customer services, who has responded quickly and professionally to any follow-ups we've needed.
I see a number of negative reviews on New Wave linked to customer services, however anytime we have dealt with Claire, we cannot recommend them highly enough.
We are so happy with the product, and highly recommend New Wave!”
Dear James
Thanks for taking the time out of your busy schedule to leave us this review. I am so happy that you speak highly of the team as a whole, from Billy & Jarvis (our newest fitting team) to Claire in after-sales. It brings me great satisfaction knowing all of our members of staff are doing their bit to ever improve our customers' journey and experience. Thanks again and I wish you an amazing rest of the year with the doors!
Best Wishes
Customer Service Team