“Does it say it's in stock? Well it isn't!
I have had two figures cancelled on me now. I had other opportunities to buy them from other sites, but because I believed they could manage their stock (since it's literally the service they offer) I waited patiently for three weeks each time just to have my orders cancelled. They seem to ship pre-orders just fine, but outside of that this company is garbage. I have one order left for them to ship and then I will no longer be doing business with this company.”
“Terrible customer service! I ordered several items with reluctance since I haven't ordered from this website before 2020.
I recently purchased two figures that were supposed to be released in October. I paid for the figures, including shipping, even though I was told the items were not going to be delayed. They wouldn't let me adjust the purchase just in case if a figure got delayed. The manufacturers website was stating the figure was going to be delayed.
So once October came one figure was delayed. I was told, through previous messages, my other figure would still ship. A week into November, when I asked to ship the other figure I was told that they are going to wait for the other item to be released to ship. So now I have to wait til January/ February for my figures.
If you have to order multiple items from this website i recommend you order them separately. Otherwise I recommend you purchase things from Amiami even if it's a little cheaper.”