Zhengyu Ma Reviews

Name: Zhengyu Ma
Address: 3609 Mojave Ct, Suite E, Columbia, Missouri
Rating: 4.37

4.4 Rating 328 Reviews

82 %

of reviewers recommend Zhengyu Ma

4.4

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Zhengyu Ma 5 star review on 26th June 2022

Anonymous

Anonymous // 01/01/2019

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“Great product”

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Posted 2 years ago

“Good results!”

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Posted 2 years ago

“I have a few other whitening kits and this by far is the best one! The toothpaste is amazing! The whitening gel does not make my teeth feel like it is harsh In anyway. I love the light bc it plugs into your phone! Shipping was quick! Don’t hesitate this is the real deal! Thank you novashine!”

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Posted 2 years ago

“My gums became sore after using it for a week, I started to see a change but because of my gums I had to stop using it, but it works.”

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Posted 2 years ago

“Showed improvement after like the fourth use but the teeth whitening gel comes out way too fast and too much which makes it hard to conserve and apply.”

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Posted 2 years ago

“After utilizing Novashine for 2 weeks, it's been a good experience. I have noticed my teeth have gotten whiter but aren't quite as white as many people portray. I've taken the whitening gel, applied it directly to my teeth (as recommended) and did 30-minute sessions daily. I'm hopeful over time, it will improve. 4/5 Stars for now!”

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Posted 2 years ago

“The product itself is great but the fact that I purchased TWICE and both times that got my order messed ups is ridiculous! First time I ordered 2 whitening kits, and they sent me one. Second time, I ordered 3 whitening gels, and they send me 2! They don’t even have a customer service phone number to call…”

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Posted 2 years ago

“continue to use”

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Posted 2 years ago

“I just got some wires off my teeth and have been dying to try this brand, it definitely lived up to its reputation. Everyone around me was complimenting my teeth and how white and clean they looked. I didn’t even have any sensitivity issues. Definitely recommend the watermelon flavor!”

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Posted 2 years ago

“I love it, it helped me so much!! Finally got rid of my biggest insecurity!”

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Posted 2 years ago

“I love using it! I use it a few times a week and i already see a difference.”

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Posted 2 years ago

“I love novashine and have bought it for years. I recently tried the toothpaste and it’s great! Looking forward to trying more of the product line it’s excellent :)”

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Posted 2 years ago

“I have used Novashine for 2 years now and it’s been great!”

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Posted 2 years ago

“Love it!! Works amazing and shipping is fast”

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Posted 2 years ago

“The whitening worked very well. I may have used to much gel and ran out after 11 times. I thought I should have gotten more out of the gel.”

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Posted 2 years ago

“I have never had this problem before. I only got 4 1/2 treatments . The tube was stiff and I had to push hard and then too much came out and so it was wasted. My teeth do look better but, in the past they looked Fab! Sorry to complain.”

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Posted 3 years ago

“Great product, whitening was evident after only a couple uses. Highly recommend!”

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Posted 3 years ago

“I am in love with the product, but was not satisfied with the shipment. I payed for express shipping, yet the product arrived later despite the express shipping payment.”

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Posted 3 years ago

“The Gel: Pro: The gel itself is nice. I have seen some results with it. Zero sensitivity. I'm not sure if it's any more powerful than other brands. It seems similar if not identical to other brands gels, but I have to dig deeper for that info. Con: The syringe didn't come with something to easily dispense the gel. Unless you are very careful, way more than you anticipate will be pushed out of the syringe, which is so wasteful especially considering the cost The Mouthpiece/Light: Pro: I love that I can plug it into my phone! I've tried battery ones before, but it felt too heavy to hold for 30 minutesjust by my teeth. This version is light! I also like that it's such a strong light. This was what sold me in the first place, because they said the strength of the light makes the difference in the effectiveness of the gel Con: This, by far, was my biggest issue. I did reach out to staff about it, but was just told they sampled mouth pieces and this is an average mouth size. When I say that my jaw could not fit in this mouthpiece, its an understatement. The directions say you can paint the gel on or apply it to the front of the mouth piece and press it against your teeth. My teeth, in no way, pressed against this mouth piece! It is incredibly narrow I am surprised anyone can use it. I have a normal mouth shape --no major over bite or underbite, no wonky teeth that would prevent my teeth from fitting a normal mouth piece (and I have not had an issue with any other brand's mouth piece). I had to cut out the entire middle portion of the mouthpiece to just comfortably hold it up with my hand to get through a session because it hurt so bad. Yep... this is how i have to use the product... holding it for 30 minutes with my hand so my mouth doesn't have added stress of trying to fit in something 3 sizes too small. Before I cut it, it felt like it was trying to move my teeth inward (imagine trying to walk but pressing your knees together and inward)... 100% unnatural. As I said, I reached out to staff. The response I got was polite, but offered no solutions. I asked of they had advice on making it more comfortable... nothing. They just said in their research this is an average mouth. I have no idea how. I was expecting a little more empathy and some tips as to how I could make it a better experience in an effort to show they care. Again, the response I got was in no way rude, and the reply was fairly quick! They did apologize for my experience, but they didnt seem too concerned with my issue. Disappointed overall. I will finish the gels, but regardless of how white my teeth get it's a painful and uncomfortable experience every session. I wish the mouthpiece was moreade from a more flexible material and not so rigid. I wish it could be adjusted (perhaps another size option for more normal mouth structures). I wish there were tips to make it a more positive experience. I'm more than willing to find ways to make things work, because no matter what you buy it won't be a perfect fit for you. Aside from the mouth piece, I like the brand and its overall concept of teeth whitening. There was a reason i chose Novashine over the myriad of other brands available. Still trying to trouble shoot it and make it work. But 3/5 starts because of the pain!”

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Posted 3 years ago

“I would give 3,5 if I could, but not 4. The results are alright, I think. Hard to define, because I feel the white colour dissappears very fast and you don't get a lot of gel in the package, so it is expensive, if you want to use it semi frequently. But the thing I like the least is the fact that the mouth-piece hurts, because of it's shape. So this teeth whitener might not make your teeth or gums sensitive, but I can't really bite the mouth-piece, as no matter how I place it, it hurts somewhere and that is quite difficult for 15 minutes and also because you want even results. But the results are there and the service is great. It was also delivered pretty fast, considering I live in Europe. I do wonder if they store the gel cold before it is delivered to you.”

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Posted 3 years ago

Zhengyu Ma is rated 4.4 based on 328 reviews