ODS Reviews

Name: ODS
Address: Marsh Road, Oxford, Oxfordshire
Rating: 4.18

4.2 Rating 44 Reviews

82 %

of reviewers recommend ODS

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Phone:

01865 335 400

Email:

enquiries@odsgroup.co.uk

Location:

Marsh Road,
Oxford
Oxfordshire
OX4 2HH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful service and reliable collections Thanks”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star review! We're glad to hear that the service provided by ODS met with your expectations and very much appreciate your feedback. Customer Services ODS

Posted 2 years ago

“Very helpful in the cemeteries department. Bin men often go out of their way to get our bin, when we forget to put it out.”

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Posted 2 years ago

Thank you so much for your 5 star rating of ODS! We are delighted to hear that our services are so helpful. We appreciate your loyalty and your positive feedback. Customer Services ODS

Posted 2 years ago

“David Green from ODS is extremely knowledgeable, professional, polite and respectful. The department is easy to contact and, Jo in the office is super efficient.”

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Posted 2 years ago

Thank you so much for your amazing 5-star review, Paolo. We really appreciate your kind words and will ensure that David and Jo are aware of your glowing review. Customer Services ODS

Posted 2 years ago

“Ok working well for us”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating of ODS! We really appreciate your feedback and are so pleased you have had such a positive experience. Customer Services ODS

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thank you so much for giving ODS a 5 star rating! We really appreciate your feedback. It's excellent to see that you are so pleased with the service we provide. Customer Services ODS

Posted 2 years ago

“Sorted a long standing problem of uncollected garbage, everything is now running smoothly”

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Posted 2 years ago

Thank you so much Paul for your 4 star rating of ODS! We are thrilled to hear that we have sorted a long standing problem and really appreciate your feedback. Customer Services ODS

Posted 2 years ago

“Good services”

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Posted 2 years ago

Thank you for taking the time to leave a 5 star rating for ODS! We really appreciate your kind words and five star rating. Our team is dedicated to providing good services and we are delighted you have had such a positive experience. Customer Services ODS

Posted 2 years ago

“Always very polite and helpful. Thank you 😊”

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Posted 2 years ago

Thank you so much for your 5 star rating of ODS. We really appreciate the time you have taken to leave us such a positive review! Customer Services ODS

Posted 2 years ago

“Good communication and gets the job done.”

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Posted 2 years ago

Thank you Steve for your wonderful 5-star rating of ODS. We are so pleased that you had such a great experience with us. We really value the feedback and thank you for taking the time to leave us a review. Customer Services ODS

Posted 2 years ago

“Bins empties every week without fail.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of ODS! We really appreciate you taking the time to leave such positive feedback. Customer Services ODS

Posted 2 years ago

“Really good service from excellent staff.”

Helpful Report

Posted 2 years ago

Thank you very much for the 5-star rating of ODS! We are so glad that you have had such a positive experience and appreciate you taking the time to post a review. Customer Services ODS

Posted 2 years ago

“good service”

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Posted 3 years ago

Thank you so much for your 5 star rating of ODS! We are so glad that you are happy with our service and appreciate that you have taken the time to share your positive experience. Customer Services ODS

Posted 2 years ago

“Good service”

Helpful Report

Posted 3 years ago

Thank you for your 5-star rating of ODS! We are glad that you had a good experience with our services and were satisfied with them. We really appreciate your feedback. Customer Services ODS

Posted 3 years ago

“Very good service,nothing to complain”

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Posted 3 years ago

Thank you so much for the 5-star rating of ODS, Wai! We appreciate your feedback and are so pleased that you have had such a positive experience. Customer Services ODS

Posted 3 years ago

“Very good service. Accommodate changes to schedules if requested. Regular collections. Local so good for environment and carbon footprint. Have electric vehicles in the fleet.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star rating! We are so happy to hear you feel we offer great service. We also appreciate the positive feedback, we continually strive to be more environmentally friendly and make improvements. Thank you for your ongoing support! Customer Services ODS

Posted 3 years ago

“Terrible at every turn”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. We set a high standard for ourselves and are sorry to hear your expectations have not been met on this occasion. A member of our team will be in contact with you shortly to discuss your concerns. Customer Services ODS

Posted 3 years ago

“Good customer service and great job provided.”

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Posted 3 years ago

Dear John Thanks so much for your 5 star rating of ODS! We really appreciate it. We're so glad to hear that you had a good experience. Customer Services ODS

Posted 3 years ago

“Good service throughout on the rare occasion the bins are missed this is usually picked up straight away”

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Posted 3 years ago

Thank you so much for your 4 star rating of ODS. We are sorry that on occasion your bins haven't been collected, however we are pleased that we have rectified the issue quickly for you. We appreciate the feedback, and are pleased to hear you are satisfied with our service. Customer Services ODS

Posted 3 years ago

“Quick reliable service”

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Posted 3 years ago

Dear AJ Thank you for your 5 star rating of ODS! We are pleased to have met your expectations and appreciate your feedback. Customer Services ODS

Posted 3 years ago

“I still havnt received my key for the bin last time it had a sticker on to say we need to change the bin and that never happend”

Helpful Report

Posted 3 years ago

Dear Amarjeet Thank you for your review. We set a high standard for ourselves and are sorry to hear your expectations have not been met on this occasion. A member of our team will be in contact with you this afternoon to assist with your complaint. Customer Services ODS

Posted 3 years ago

ODS is rated 4.2 based on 44 reviews