“Placed an order, took 4 days just to acknowledge delivery was coming! Waited another 2 days, part of the order was wrong. Spoke to customer service, arranged pick up of wrong items and delivery of correct items next day, delivery came, wrong again. Waited 3 days for correct delivery . Supposed to get a free item with spend, didn't and had to contact customer service several times about it. Was offered 10% discount on next items ordered for problems that had happened.
Didn't use it and went to another supplier!
Will never use them again.
Very very poor”
“Waiting on deliveries again i like shopping with one stop grow shop but im getting fed up with your deliveries. I always pay for the dear priority next day or in D.H.L case next week deliveries. I think it's time you changed courier”
“Took me 16 days to arrive after paying postage for 1/3 day delivery missing the time I needed to use the product so all in all very poor service and last time I ordered I had the same. Resulting in a refund days over due date”
“I ordered 10inch 10m ducting by far the best price around beating the likes of amazon and Ebay and this was including delivery. Arrived on time and in good order. Look forward to ordering more in future.
Thanks you.”
“Lettuce plants arrived in good condition and , even this heat, are thriving on my allotment sheltered under large rhubarb leaves! Hoping to get good Little Gems in a few weeks.”
