“I would recommend buying from OZtrail. I made my purchase online and was kept informed as to when it was to be delivered from interstate. It was delivered ahead of the expected date and in a perfect condition. Thanks so much OZtrail.”
“great customer service and quality products. Prompt delivery. One of my items was flawed and the team acted immediately and sent me a brand new one, so I was very pleased with my service”
“I bought a 4.5 x 3 gazebo from Oztrail and as I was setting it up with my children the "heavy duty" frame we noticed was broken.
After multiple rounds of another campers gaff tape we set it up and enjoyed our weekend away.
On return home I contacted Oztrail and told them exactly what had occurred including photo evidence and within two days 3 new arms/supports arrived via courier. I quickly swapped the new ones for the broken ones and have never looked back.
A great purchase, good quality and excellent customer service from Brett/Braith. Thank you.
I think we were just unlucky. But great product now fixed.”
“Called to clarify the dimensions of one of your beach chairs. The team member took our details and the information we were after, and promptly called back with the measurements we wanted.
Extremely happy with the service and the purchase.”
“Most of my camping equipment has become oztrail. I go for the best product. From hikerfly to tents, chairs, poles and tables the list goes on. Great products and camp alot, many months in a year. Thank you and look forward to more products.”
