“I dislike that I have tried to find out if there is a dashboard that I can monitor my progress…no response. The rep that was supposed to do my welcome call said she tried calling and my phone was saying something was not reachable, but my phone is active and I’m receiving calls just fine. So I’m hoping this is not how my 4yr long endeavor is going to go!”
“I just enrolled so I would rather review after about 6 months into this program. My situation is somewhat different so we'll see how Pacific Debt handles it. I'm hopeful though.”
“I have only begun my journey with Pacific Debt, so its hard to rate them at this time. I am waiting to see if they can get our creditors to agree with the pay back that Pacific Debt has stated to us.”
“I had aproblem logging in as a new customer. I tried following the instructions that told me to get my password and reenter it. After 2 unsucceful attempts, I called the phone number on the page. The ayto answer asked about my issue and I selected #3 which is assistance with sign on. It instructed me to dial a numbe which turned out to be the samenumber that I just dialed. Eventually, I tried 0 and got a person to help me. He resolved the issue but he was a little short with me and told me to go on with his instructions and to hang up before I completed them. It did resolve my issue.”
“I was told 1 fee a month and it's included in the payment. I checked my schedule on the app. There was my payment of what was agreed on. But, there also were fee chgs of 29.95 I cancelled our agreement immediate”
“Only gave 3 stars as I have only recently begun to deal with them. I can say that so far, that the people I have spoken to have been very kind, polite, patient and helpful in explaining how Pacific Debt works. I felt instantly at ease and feel less stress about the debt relief program.”
