“Have a recurring order, received an email and text stating order had been delivered. Was at home at supposed delivery which did not occur and security cameras confirm no one entered the property.
Very difficult to contact company and no resolution when I finally made contact.
Very disappointed with the service and concerned that I have lost my money as no delivery.”
“Not looking good so far as the supposed tracking details just say 'Received by facility' several times, without saying *which* facility. Also there is no liaison with Australia Post, which every bona fide seller has - so you should get an email from Australia Post confirming that they have received the item. Hope I don't have to inform my credit card company that I need to cancel this transaction.”
“There have been on going delivery problems for three months. Items packed in Sydney are arriving, ironically for me items packed in Brisbane are taking 15 days to arrive. I just email and maybe get an idea of likely arrival but there are big problems! I ordered about three weeks before I needed things but still got caught out.”
“The only issue I have with pet circle is the very slow delivery time. You pretty much need to order at least two weeks before your running low on dog food. I often have to go to the shops and buy dog food to keep me going until my very slow delivery arrives”
