“My bulldog ,Sausage ,went off to chase bin trucks in the sky and I can't thank these people enough. Friendly fast service at a time I was distressed. I will recommend to anybody who loves their pet and wants a dignified end to a beautiful story.”
“From the phone call to book, to Marcus collecting our girl, to Marcus returning with her, we can't fault the service at all. We feel cleo was handled with love and the compassion shown to us was exceptional. I would recommend to everyone. And an extra special thank you to Marcus, who really was wonderful. Thank you so much”
“They kept me informed every step if the way, to collecting my cat from the vets to bringing him back home. I would recommend them wholeheartedly. I am glad I chose them
Thank you to all x”
“I couldn't have asked for better service from collecrion to delivery. So compassionate and understanding. I felt fully reassured that my beloved pet would be looked after when she was taken for cremation.”
“It was my first time dealing with pet cremations good communications over the phone when marcus came to pick my 18 year old beloved cat zucky who passed away at home he went above and beyond marcus talked us through it step by step reasuring me marcus handled my beautiful girl zucky with the utmost care and respect and dignity i was kept updated by emails and text and the day and time of the cremation taken place right up to bringing her home i would highly recommend procare and will be using them again in the near future hope its not for along time yet for my zuckys two babies i have recomended them to everyone i no zucky missed with a heartache beyond all tears xxx”
“An amazing caring compassionate company that looked after our Moonstone and bought him back to us … cannot recommended them enough at your hardest time xxx”
“Marcus came to take my gizzy away. He was so considerate and understanding. Explained exactly what happens which I liked. I was kept informed exactly what was going on by text.
I got a lovely tube with her ashes in along with a candle.
Even though it's a heartbreaking situation, I was so pleased how understanding Marcus was.
Would highly recommend to everyone.
Thank you so much. X”
“Very pleased with the man who came to collect our beloved dog he was very professional and lovely mannered but as for the phone staff I got the impression all there bothered about is getting the payment”
“Our cat, Nando died suddenly and Procare Pet Cremations dealt with what was a very emotional time for us, with empathy and care. The guy who initially picked Nando up was lovely, and treated Nando with so much love. We were informed all throughout the process and the lady who delivered his ashes to us was lovely as well. Thank you.”
“Excellent service at such a hard time. Marcus was thoughtful kind and sympathetic he went above and beyond and reassured me from start to finish. Lovely to think that Blue was in good hands and cared for after he left us thank you again .x”
“It was my first time dealing with a pet cremation service and I can’t thank this company enough for making such a difficult time that little bit easier. The compassion, care, dignity & respect shown towards both myself and my beautiful 19 year old cat Mia, by the procare representative was remarkable and appreciated. I was beyond heartbroken & seeing that I was so upset, he took the time to talk with me, reassure me and explain everything. I felt so much better knowing that I was handing her over to people who understood and would look after her. I was kept updated by email and text and the door to door aspect of it was a great personal touch. Thank you.”
“Friendly, caring staff. Very helpful. Very respectful with our beautiful boy. Good communication & delivery service. Thank you for taking care of Barney x. I would recommend your service.”
“We got in touch with Procare after we lost our lovely bulldog, Bronson. They were so thoughtful and caring when dealing with us and kept us updated throughout everything. Would definitely recommend their service to friends or family - thank you for looking after Bronson for us and bringing him home with such care 🩷”
