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Peter Augustus Reviews

4.6 Rating 61 Reviews
87 %
of reviewers recommend Peter Augustus
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Phone:

0486364355

Email:

ecommerce@peteraugustus.com.au

Location:

16 Samuel St,
2/7 Camp Hill Marketplace,
Camp Hill
Queensland
4152

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“Was a long time in store customer. the quality of the meat doesnt seem to be as it was, the cryvac doesnt seem as well performed or something has changed as they are just pouches of red liquid that has left the meat and VERY fatty cuts. porbably wont continue.”
Helpful Report
Posted 7 months ago
Hi Bruno, Thank you for your feedback and for being a long-time customer, we really appreciate the support you’ve shown us over the years. We’re genuinely sorry to hear that this experience didn’t meet the standard you’ve come to expect. The product you’re referring to is our Diamantina Wagyu Picanha Rump Steak (SB 4–5). Picanha naturally carries a generous fat cap, which is part of what gives the cut its flavour and juiciness when cooked properly. That said, it should still present well and meet the quality standards we stand by, so we’re sorry to hear it didn’t feel that way in your case. Regarding the liquid in the pack, vacuum-sealed beef can sometimes release natural juices (myoglobin), which can appear as a red liquid in the pouch. This is normal with vac seal packaging, but it certainly shouldn’t detract from the quality of the product or your experience. As a long-time customer, your feedback really matters to us. If you’re open to it, we’d appreciate the opportunity to look into this further for you. Please feel free to reach out with your order details or a photo of the product and our team will be more than happy to review it and help make things right. Thank you again for taking the time to share your thoughts. Kind regards, Peter Augustus Team
Posted 7 months ago
Peter Augustus is rated 4.6 based on 61 reviews