Login
Start Free Trial Are you a business? Click Here

PlayFaire Limited Reviews

4.8 Rating 312 Reviews
96 %
of reviewers recommend PlayFaire Limited
Read PlayFaire Limited Reviews
Visit Website

Phone:

01134810183

Email:

hello@playfaire.co.uk

Location:

Unit 3A Adwalton Business Park,
Drighlington
Bradford
BD11 1DR

PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
PlayFaire Limited 5 star review on 22nd July 2025
Sian
22
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
PlayFaire OK! I like...but delivery company not so good with a late delivery.
Helpful Report
Posted 7 months ago
Thank you for your feedback! We’re so glad to hear you’re happy with PlayFaire, but we’re very sorry about the delay with your delivery. We’d like to clarify that the delay was caused by DHL, as we dispatched your order on time. Unfortunately, once the parcel is with the courier, delays can sometimes occur that are outside our control. We truly appreciate your understanding and hope this won’t deter you from shopping with us again. If there’s anything else we can assist you with, please don’t hesitate to let us know! 😊✨
Posted 7 months ago
Items arrived well-packaged and to timeframe expected.,
Helpful Report
Posted 7 months ago
My present for my granddaughter didn’t arrive the delivery driver drove to the gate took a photo & drove off
Helpful Report
Posted 7 months ago
Thank you for your feedback, and we’re very sorry to hear about your experience. We completely understand how upsetting it must be for your granddaughter’s gift to not arrive as expected. While we rely on trusted couriers to deliver our parcels, this situation reflects the actions of the courier and not the service we strive to provide.
Posted 7 months ago
I paid the extra for next day delivery - it didn't arrive and there was no notification or reply to my 2 email enquiries . It's due for delivery today but It still hasn't been acknowledged that 3 postal days have passed. Let's hope it turns up!
Helpful Report
Posted 7 months ago
The service was unbelievably quick, my order arrived the next day and I found the website super easy to use & I found everything I was looking for. Also love that they offer payment options like clear pay if needed
Helpful Report
Posted 7 months ago
Thank you so much for your amazing feedback! We’re thrilled to hear that you enjoyed our speedy delivery, easy-to-navigate website, and flexible payment options like Clearpay. It’s great to know we could provide everything you were looking for. We can’t wait to serve you again! 😊🎉
Posted 7 months ago
Really impressed with speed and customer service
Helpful Report
Posted 7 months ago
PlayFaire Order #PF912942 confirmed Have not received this order so unable to review!
Helpful Report
Posted 7 months ago
Lovely business, will buy from playfaire again, thank you ☺️
Helpful Report
Posted 7 months ago
Great service quick delivery
Helpful Report
Posted 7 months ago
Wow, PlayFaire - super quick delivery and packed beautifully
Helpful Report
Posted 7 months ago
PlayFaire very easy to deal with.
Helpful Report
Posted 7 months ago
Easy to navigate and fast shipping thank you
Helpful Report
Posted 7 months ago
Very impressed with the quality and service provided by this company. Feel confident that my grandchild will enjoy playing with the items. Very reasonably priced especially for the high quality of the items. We have confidence in adding to collection as they grow
Helpful Report
Posted 7 months ago
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re impressed with the quality and service we provide. It’s great to know you feel confident about your grandchild enjoying the items and building their collection over time. Your kind words truly mean a lot to us, and we look forward to helping you add to their collection as they grow! 😊
Posted 7 months ago
Placing the order was easy and dispatch and delivery super fast.
Helpful Report
Posted 7 months ago
Thank you for your feedback! We’re so glad to hear that you found the ordering process easy and were pleased with the quick dispatch and delivery. Your support means a lot to us, and we hope to serve you again soon! 😊
Posted 7 months ago
Issue with the delivery- fault of DHL. Delivered my package to the wrong person. Raised a complaint with playfair who were very helpful and sorted the issue and got a new delivery arranged. Happy with product received
Helpful Report
Posted 7 months ago
We’re very sorry to hear about the experience you’ve had with DHL, and we completely understand how frustrating this must be. Please rest assured that we have been working to resolve this issue. This is the busiest week of the year for retailers and Delivery companies, but we have already emailed you and contacted DHL to investigate the matter further and locate your parcel. We are committed to ensuring this is sorted for you and will keep you updated as we receive more information. We truly apologise for the inconvenience caused by DHL and appreciate your patience while we work to rectify this. If you have any further questions or concerns, please don’t hesitate to reach out directly at CustomerCare@PlayFaire.co.uk
Posted 7 months ago
Great customer service and great items. Also well priced. My go to for luxury branded products
Helpful Report
Posted 7 months ago
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with our customer service, products, and pricing. It means the world to us to be your go-to for luxury branded items. We look forward to serving you again soon! 😊
Posted 7 months ago
Fast shipping and would 100% recomend.
Helpful Report
Posted 7 months ago
Excellent from purchase to delivery. Rare these days so thank you Christmas presents so no photo yet !
Helpful Report
Posted 7 months ago
Thank you so much for your lovely feedback! We’re delighted to hear that your experience from purchase to delivery was excellent—it’s what we strive for! 🎄 We hope your Christmas presents bring lots of joy! 😊
Posted 7 months ago
This is my second order from the website and would totally recommend. Good prices, great communication and delivery.
Helpful Report
Posted 7 months ago
Thank you for your kind words! We’re so happy to hear that you’ve had a great experience with us not once, but twice! 😊 Your recommendation means so much to us, and we look forward to serving you again soon.
Posted 7 months ago
Speedy delivery
Helpful Report
Posted 7 months ago
PlayFaire Limited is rated 4.8 based on 312 reviews