Proper Natural Reviews

Name: Proper Natural
Address: Unit 3 Moderna Way, Halifax, Calderdale
Rating: 4.98

5.0 Rating 1,641 Reviews

100 %

of reviewers recommend Proper Natural

Visit Website

Phone:

1422730149

Email:

customerservices@propernatural.co.uk

Location:

Unit 3 Moderna Way,
Halifax
Calderdale
HX7 5QQ

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Proper Natural 5 star review on 13th January 2026

267

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products , efficient service , happy puppy!!”

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Posted 4 months ago

Thank you very much for your kind review. We are pleased to hear your pup is happy :) Jack

Posted 4 months ago

“I received a phone call to let me know my order would be delayed by a day or 2 as they were out of stock, I was offered to change my order, but I didn't mind waiting to get the large size of bully sticks I'd ordered, they ingluded a free bag of treats in my parcel... good customer service”

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Posted 4 months ago

Hello Anne, thank you very much for taking the time to leave us a review and for your patience with your order. Regards Jack

Posted 4 months ago

“Excellent variety we ordered 13 different things for our soppy french mastiff and she has enjoyed everything so far she would have eaten the lot if she had the chance. Fast delivery, packaged well, we will definitely be ordering again.”

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Posted 4 months ago

Hello Emily, Thank you for taking the time to leave us a fantastic review. We are thrilled to hear that you are happy with the service and products you have received. We hope to supply pooch with many more yummy treats. Many thanks, Olivia.

Posted 4 months ago

“My favourite place to buy natural chews! Excellent quality and nicely packaged. Always delivered quickly too. Can’t recommend enough!”

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Posted 4 months ago

Hello Kerra, Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“The large pig ears are the only things getting us through puppy teething and biting! One ear lasts my 12 week old retriever puppy a few days and he is obsessed with them. They are truly disgusting to have around the house and garden but great value compared to all the toys and special chews he has either rejected or gobbled in seconds! We've also been adding sprats to meals and he loves them. I had a negative experience with another product and was so pleased with the way someone responded to my e-mail query with a personal phone call within minutes. Really fantastic customer service.”

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Posted 4 months ago

Hello Sarah, Thank you for taking the time to leave us a fantastic review. We are so pleased to hear that your puppy is loving his treats. We are thrilled to have helped and we are here for anymore future enquiries. Many thanks, Olivia.

Posted 4 months ago

“Great products, super quick informed delivery. Will certainly be ordering again.”

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Posted 4 months ago

Hello John, Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“Great company, my Rottweiler Bert loves everything he has had”

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Posted 4 months ago

Hello Carole, Thank you for leaving us a great review and for sharing a beautiful picture of Bert. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“Our 14 week pup is obsessed with moon bones - they keep her busy for ages! I need to do a bulk order!”

Proper Natural 5 star review on 15th August 2025

Helpful Report

Posted 4 months ago

Hello, Thank you for taking the time to leave us a great review and for sharing a picture of your beautiful puppy. We are so pleased to hear that she is loving her moon bones. Many thanks, Olivia.

Posted 4 months ago

“We ordered some pate and yak chews for our new puppy, and he loves them. They were delivered quickly and were affordable. Will definitely order again!”

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Posted 4 months ago

Hello Hannah, Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“Dog really likes them”

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Posted 4 months ago

Hello, Thank you for leaving us a great review. We are pleased to hear that your dog is loving their treats. Many thanks, Olivia.

Posted 4 months ago

“Great range of items, detailed description, excellent range to choose from very nicely packed and finally speedy delivery.”

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Posted 4 months ago

Hello Karen, Thank you for taking the time to leave us a great review. We are pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“Better than expected ! Very pleased . And Madam said order the next batch now 👍”

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Posted 5 months ago

Hello Trevor, Thank you for taking the time to leave us a brilliant review. We are thrilled to hear that you are happy with your order. Many thanks, Olivia.

Posted 4 months ago

“Absolutely fantastic service”

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Posted 5 months ago

Hello Karen, Thank you for leaving us a great review. We are pleased to hear that you are happy with your order. Many thanks, Olivia.

Posted 4 months ago

“Ordered a range of chews for my cockapoo (duck necks, pizzles, sprats). It arrived quickly and he’s very happy ! An extra thank you to George and Jack for packing the order.”

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Posted 5 months ago

Hello Abbie, Thank you for taking the time to leave us a great review. We are so pleased to hear that your pooch is loving his tasty treats. Many thanks, Olivia.

Posted 4 months ago

“Excellent product , tasty & super nutritious , our golden retriever loves them , had deer & duck flavoured cubes. Fast delivery”

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Posted 5 months ago

Hello Debbie, Thank you for taking the time to leave us a fantastic review. We are pleased to hear that you are pleased with the products and service you have received. We hope your golden retriever is loving all of their yummy treats. Many thanks, Olivia.

Posted 4 months ago

“Have been using proper natural for the past couple of months. Good quality treats, quick delivery and always well packaged with a handwritten thank you note. Very comparable to prices I have paid elsewhere, with the delivery cost included. Will be using for the foreseeable future”

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Posted 5 months ago

Hello, Thank you for leaving us a fantastic review. We are thrilled to hear that you are happy with the service and products you have received. We hope your dog is loving their treats. Many thanks, Olivia.

Posted 4 months ago

“I recently bought the Paddock Farm Pâté for dogs from Proper Natural, and it’s been a total hit in our household. From the moment I opened the pack, I could tell this was something special—rich in aroma, smooth in texture, and clearly made with quality ingredients. My dog, who can be quite picky, devoured it with enthusiasm and has been looking forward to mealtimes ever since. It’s versatile too—I’ve used it as a topper, a training treat, and even stuffed it into enrichment toys. It’s easy to portion and doesn’t crumble or dry out like some other brands. What I really appreciate is the transparency and care Proper Natural puts into their products. The pâté feels wholesome and nourishing, and I love knowing I’m giving my dog something that’s both delicious and nutritious. Highly recommended for anyone who wants to treat their dog to something a little more special. We’ll definitely be ordering again!”

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Posted 5 months ago

Hello Alan, Thank you for taking the time to leave us a fantastic review and for your kind words. We are pleased to hear that you are happy with the service and products you have received. We hope to supply your dogs with many more yummy treats. Many thanks, Olivia.

Posted 4 months ago

“Great little company. Cheep items, amazing communication, super fast delivery & all wrapped perfectly. Will definitely be one of My top sites from now on, with having two frenchies who go through toys like mad!”

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Posted 5 months ago

Hello Carol, Thank you for leaving us fantastic review and for your kind words. We are pleased to hear that you are happy with the service and products you have received. We hope your dogs are loving their yummy treats. Many thanks, Olivia.

Posted 4 months ago

“I am pleased to report that there is a wonderful selection and excellent pricing for a surprisingly generous amount of treats. These treats are all-natural, and I will certainly be placing many more orders in the future.”

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Posted 5 months ago

Hello Wayne, Thank you for taking the time to leave us a great review. We are so pleased to hear that you are happy with the service and products you have received. Many thanks, Olivia.

Posted 4 months ago

“Get my prize sticks and moon bones from here I've tried loads of other places and these are the best according to my little sausage dogs Never going anywhere else”

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Posted 5 months ago

Hello Victoria, Thank you for your fantastic review and for your loyal custom. We are so pleased to hear that your dogs love their treats. Many thanks, Olivia.

Posted 4 months ago

Proper Natural is rated 5.0 based on 1,641 reviews