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Pure Nails Reviews

4.8 Rating 512 Reviews
96 %
of reviewers recommend Pure Nails

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Here’s a fantastic review tailored to your online experience with Pure Nails: --- I recently had the pleasure of experiencing the exceptional customer service at Pure Nails, and I couldn’t be more impressed! Although my interaction was online, the level of care and attention I received was outstanding. From the moment I reached out via their website, I was met with prompt responses and a friendly demeanor. The staff took the time to answer all my questions and provided detailed information about their services, making the entire process seamless and enjoyable. What really stood out was their personalized approach. They offered tailored recommendations based on my preferences and ensured that I felt valued as a customer. It’s clear that they prioritize customer satisfaction and go above and beyond to create a positive experience. After placing my order, it arrived quickly and was beautifully presented. I could tell that every detail was handled with care, and it truly made my day! If you’re looking for a business that combines fantastic customer service with a commitment to quality, I highly recommend Pure Nails. I can’t wait to shop with them again in the future!
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Posted 1 day ago
Amazing choice of products, good quality, sent quickly and well packaged. K will definitely be back for more.
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Posted 4 days ago
A long story short, I am very particular about things, and Pure Nails are just as patient and helpful. I splurged a bit on a few items for a friend’s birthday. They arrived, with no real “faults” at all. I did notice a small scratch on one item, and that the rubber was slightly wonky on another. I emailed the company and they were so so kind, and got these issues (that certainly wouldn’t have been an issue to most) resolved. I really appreciate their products and lovely customer service. Thankyou :))
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Posted 5 days ago
Love these gel polish, they have fantastic colours and apply beautifully.
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Posted 1 week ago
Easy to order and arrived on time
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Posted 1 week ago
Everything ordered on time, perfect condition
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Posted 2 weeks ago
Was send 2 of the same item on a previous order as they made a mistake then when I received this order they just didn’t sent the item which I think is quite cheeky not sending when I paid and it was there mistake last time
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Posted 2 weeks ago
My order recently went missing with the courier, unfortunately. One email to Purenails customer service, initially just to ask if they could track the parcel deeper than I could, and within one reply I was informed the parcel was lost and a replacement on the way. The replacement order was with me the very next day!! Super speedy and helpful service. Thank you. 🙏🤩
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Posted 3 weeks ago
Fast delivery, great items and well packaged.
Pure Nails 5 star review on 8th April 2025
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Posted 3 weeks ago
My order was very well packaged, the gels and my new gel lamp as fantastic quality.
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Posted 3 weeks ago
Love Halo gel. Long lasting and the variety of colours are lovely. Hologram is golden colour not mixed colours as I expected but still nice.
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Posted 1 month ago
Very happy thank you. Great offer on the halo gel polish so I decided to try them out. Easy to apply, vibrant colour and fast dispatch from Pure Nails so my order arrived within two days of purchase. I will be keeping an eye on any more offers to come.
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Posted 1 month ago
I've glad after a few brands I've chosen Halo! I'm loving everything I've bought so far. My arch light over the desk is just perfect for lighting my desk area, the gel polish colours are so pigmented and I love how they apply! I also have the UVLED lamp and it looks so smart 🤌 everything is just 💯
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Posted 1 month ago
They just peel off am I doing something wrong.
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Posted 1 month ago
Love the products, love the variety, love the love the longevity of the polishes, and the going education and knowledge available!!!
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Posted 1 month ago
Love the formula, one of the nicest hema free gels I've used.
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Posted 1 month ago
Absolutely amazing! Especially the lucky dip! I got 5 gel polishes for £10! I always get so excited when my Pure Nails order comes 😍
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Posted 1 month ago
Always like the colours of Halo Gel polish go on nice as well & last a good 2 weeks some of my clients get 3-4 weeks out of them
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Posted 1 month ago
Excellent service!
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Posted 1 month ago
Fantastic products !! Love them !!💕💕💕
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Posted 1 month ago
Pure Nails is rated 4.8 based on 512 reviews