Purple Panda Ireland Reviews

Name: Purple Panda Ireland
Address: Main Road, Tallaght, Dublin
Rating: 4.65

4.7 Rating 869 Reviews

91 %

of reviewers recommend Purple Panda Ireland

Company Reviews

Info

About Purple Panda Ireland:

Buy great value office supplies & stationery from Purple Panda. Order online with our express checkout and get free delivery anywhere in Ireland.

Visit Website

Phone:

015649548

Email:

hello@purplepanda.ie

Location:

Main Road,
Tallaght
Dublin
D24HH7F

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was told my order was on the way last Wednesday and still not arrived!”

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Posted 1 month ago

Hi there, Very sorry you had not received your order in a timely manner, I know the customer service team have been in touch and have sorted the issue for you now. We hope to make it up to you on future orders with us should you give us the opportunity. Kind Regards, The Purple Panda team

Posted 1 month ago

“Pleasure to deal with, delivery always super quick.”

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Posted 1 month ago

“I ordered a set of black ink gel pens in early January and was told that the courier attempted to deliver. There was no notification that they intended to deliver and no notification that they were unable to deliver. I contacted Purple Panda twice in the last 30 hours and received no response. I have asked them for a refund.”

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Posted 1 month ago

Hi Cathal, Thank you for taking the time to leave the feedback and sorry we did not meet our usual standard on this occasion. We have raised the issues with our courier partners about the delivery. I know the customer service team have been in touch to have this issue resolved. We hope we get the opportunity to redeem ourselves on future orders. Kind Regards, The Purple Panda team

Posted 1 month ago

“Excellent easy checkout fast delivery and great quality Thank you”

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Posted 1 month ago

“Fast and efficient”

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Posted 1 month ago

“excellent service”

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Posted 2 months ago

“Quick, sfficient”

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Posted 2 months ago

“Ordered replacement ink cartridges and filofax refill - excellent value and fast delivery - will use Purple Panda again”

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Posted 2 months ago

“Fast delivery stock perfect”

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Posted 2 months ago

“Excellent service. Very nice people to deal with. Follow up on query dealt with very efficiently.”

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Posted 2 months ago

“prompt delivery every time”

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Posted 2 months ago

“Quick and good 👍”

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Posted 2 months ago

“Excellent product, lowest price and best service with the fastest delivery time I've come across. I'll definitely be a repeat customer. Thank you.”

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Posted 2 months ago

“Did not receive my order and did not have any update on the order”

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Posted 2 months ago

Hi Orlagh, I know our customer service team was on to you about the stock issue on this order, very sorry we let you down with the supply of goods on this occasion. We hope we get the opportunity to make it up to you on future orders. Kind Regards, The Purple Panda

Posted 2 months ago

“i still havent recieved my order”

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Posted 2 months ago

Hi John Paul, I believe the customer service team has been in touch to send on the delivery details from this order you placed with us. I hope you found the customer service resolution satisfactory. Kind regards, The Purple Panda team

Posted 2 months ago

“Page keeping ribbon snapped within an hour of use, is a refund/replacement available?”

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Posted 2 months ago

Hi Shaun, I am very sorry to see that the ribbon page snapped on the diary you received. Our customer service team will be in touch with you and get this resolved as soon as possible. Kind regards Customer Service Team

Posted 2 months ago

“Really efficient service. Order items and they were delivered on schedule.”

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Posted 2 months ago

“Great service a hand written note in parcel which is a nice touch. Prompt delivery”

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Posted 2 months ago

“I am still waiting for part of my order”

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Posted 2 months ago

“Sadly I ordered a device on the 23rd of December, got the tracking but itwas never handed to the courrier. We are now the 30th of december. Since it was Christmas I thought I would just give a call. Nice automated greeting and then whatever choice you make in the menu you get a vocal message saying you are not allowed to ring this number. A joke. Tried the chat with zero success no agent, chat terminated like this, then sent a query on the contact form zero answer. I could have got the machine by now with another supplier. You want to buy local and this is how it ends. Will never order again, can't even cancel since there is no way to contact them and it was quite a pricey expense.”

Helpful Report

Posted 2 months ago

Hi Oriana, Very sorry you didn't get a response on our phones or livechats, our offices closed for the Christmas break, your order wouldn't have been processed fully until we reopen on the 2nd January as it had missed the pre Christmas cut off. I hope you have been happy with the customer service teams efforts to get this resolved quickly for you now that we are back after the break. Kind regards, The Purple Panda team

Posted 2 months ago

Purple Panda Ireland is rated 4.7 based on 869 reviews