“Daniel asked us to write a review on here as well as our one on Trust Pilot. On the back of his email, I replied informing him the waterproofing of all our cushions (cheltenham 8 seater sofa), has gone and did he have any advice on how to fix this eg using a recommended waterproofer. No reply. Yet more emails requesting this review. So I would the sofa has been great for the first year. The waterproofing has done, despite it being covered with the rattan hut provided covers. The sofa is comfortable but the seats can make you sweat in high heat so we put thin Egyptian towels on them which helps.
The communication from rattan hut is poor and self serving. And the wait times are long. That said they did come up with the goods and everything was as it should be and they threw in the sofa covers as an apology for the extended delivery times of 6 additional weeks. I’d say if you can find a similar sofa for a similar price and reviews re communication are better I’d go elsewhere. Had anyone bothered to get back to me I might have been kinder but the lack of communication / reply AGAIN made me want to share an honest review of where the company could significantly improve.”
“I ordered the full set with eggs chair anything I have got off this company has been great value for money my garden furniture if gorgeous I would recommend this company”
“Had our Garden furniture from Rattan Hut for a couple years now, we love it and it's lasting well, we ordered a second set of covers as first set got weather beaten. Both original order and second order took a little while to arrive which made us a bit apprehensive, but arrive that did and were very happy 😊”
“Great furniture, it did take its time to arrive but the staff were super helpful and ensured it arrived on time for our daughter’s prom pre drinks party.
I would recommend for the price point it’s excellent”
“Long wait for delivery but when the furniture arrived it was worth it - had lots of positve comments and love that it is so versatile and easy to change in corner sofas, 3 seater sofas, 4 seater sofas or even individual seats. Good quality cushion covers, although seat cushions rather firm. Seat Cover set good quality too - only down side is that the corners of the seats are quite sharp and so eventually they have ripped through the covers and expensive to buy more.”
“Very impressed with the quality of the sofa and cushions, husband erected it and we bought seperate weather proof covers for it as we had misunderstood the various special offers available. The fire pit is amazing and it’s all so easy to clean. Delivery was quick and the price is very competitive.”
English
