"I highly recommend Rugs Town. The company is very professional, communicates very well and has very competitive prices.\r\nI ordered a rug that, when delivered, had an issue. The customer service at Rugs Town was amazing, and handled the problem quickly and efficiently. "

"Great experience, timely communication, delivery arrived earlier than scheduled. Product was 33% less than local stores for the same rug. "

"Found the rug I wanted cheaper on Rugs Town. Ordered two of them and they were here in a few days. Customer Service checked with me prior to shipping to make sure I understood that the rugs were green and not grey so I wouldn't be surprised when they arrived. I appreciated this because the color was hard to tell but I was looking for a greyish green so the color was perfect. Thick wool rugs, well-made and will last a long time. Best of all is that they were not expensive!"

"I received my rug in 5 days from ordering online to FedEx delivery at my front door. The rug is beautiful and just as described. I left an email with questions and Rachel got back to me in a couple of hours. The packing was very protective and FedEx seemed to handle with care. The rug arrived a day early. I will buy from Rugs Town again."

"Excellent customer service and great communications throughput the process."

"Absolutely AMAZING customer service, awesome selection, reasonable prices, and LIGHTNING FAST shipping! Rugs Town is a reputable and respectable business that helped me find a rug I had been searching for, and made sure I got the size I wanted. I was admittedly skeptical at first when I reviewed their website, and called their customer service line. That\u2019s when I spoke with Layla, who was beyond friendly and helpful. She followed up with me almost every day about the status of my order. I am beyond impressed with the level of quality customer service with Rugs Town, and highly recommend them! "