Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.85

4.9 Rating 3,939 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01207521941

Email:

info@scentssoapsandcandles.co.uk

Location:

Lanchester
DH7 0TP

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Scents Soaps and Candles 1 star review on 1st June 2025

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are always delivered promptly and are well-packaged. Very reliable.”

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Posted 6 months ago

“Lots of choice. Easy to order.”

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Posted 6 months ago

“Another very quick delivery with pre-warning of when my order would be delivered. This company also has the best range of products that I have found.”

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Posted 6 months ago

“Prompt delivery and quality scents”

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Posted 7 months ago

“Always good service fast delivery”

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Posted 7 months ago

“Smells fantastic”

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Posted 7 months ago

“Very pleased with delivery time and the products ordered. As a small business, it's helped to have a delivery of stock arrive within time to replenish ready for Christmas markets. Highly recommend and will definitely use you again!”

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Posted 7 months ago

“Super fast delivery. Great smelling scents.”

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Posted 7 months ago

“Called up to the office on the off chance (thought it was a shop) the owner couldn’t have been more helpful, extremely quick at picking the stuff we ordered thank you for helping us out in a pinch”

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Posted 7 months ago

“I have ordered some beautiful fragrance recently and 2 that I've tried so far is Orange and Bergamot and Strawberry and Rhubarb, just beautiful.”

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Posted 7 months ago

“I am a frequent user of Scents, Soaps and Candles. As a small business owner for my diffuser business I am always looking for beautifully smelling scents and Scents, Soaps and Candles never seem to dissapoint. The delivery is always quick and speedy and the quality never dissapoints. Its great to be able to purchase from such a great company that can fulfil my business needs.”

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Posted 7 months ago

“Fantastic, great prices and quick delivery...the fragrances are spot on so lovely..Chris gifts are very good aswell”

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Posted 7 months ago

“I've never had any problems with delivery from you , thank you . I really enjoy using your conducts . Thank you for your communications . Have a Merry Christmas”

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Posted 7 months ago

“Great company quick delivery great wax 👍only problem wen uou call it goes on to voice mail & box is full can’t lve a message 🤔”

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Posted 7 months ago

“They were great”

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Posted 7 months ago

“Fantastic company to work with. The only thing that has caused any issues with orders has been DPD, which is an issue out their hands, and when DPD mess up, these guys fix it quickly and efficiently. Whether you are a beginner or an old hand, this company will look after you. Shout out to Alex who has handled yet another of DPDs mistakes.”

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Posted 7 months ago

“Always reliable and helpful”

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Posted 7 months ago

“Ordered diffuser reeds which arrived within 3 days! Excellent service, as always”

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Posted 7 months ago

“Very fast delivery”

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Posted 7 months ago

“Superfast delivery, clear helpful instructions. Easy website to navigate...Certainly, will be trading with this company again very soon. X”

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Posted 7 months ago

Scents Soaps and Candles is rated 4.9 based on 3,939 reviews