SEGA Shop UK/EU Reviews

Name: SEGA Shop UK/EU
Address: Attimore Barn, Ridgeway, Attimore Barn, Ridgeway, Welwyn Garden City
Rating: 4.63

4.6 Rating 182 Reviews

92 %

of reviewers recommend SEGA Shop UK/EU

4.6

Based on 182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Location:

Attimore Barn, Ridgeway,
Attimore Barn, Ridgeway
Welwyn Garden City
AL7 2AD

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SEGA Shop UK/EU 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while to arrive but when the products came, they were in perfect condition and excellent quality.”

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Posted 4 months ago

“Not happy had to wait 4 months to receive my goods”

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Posted 4 months ago

“Tienda excelente, buen trato y cosas exclusivas de la marca SEGA. Sin embargo y, tal y como pensaba a finales de 2024, la tienda ha sido dejada de lado en favor de vender en lugares de terceros, aunque en ese sentido sólo es ropa lo que están vendiendo... de momento. La tienda no se actualiza desde diciembre de 2024. Una verdadera pena. En las imágenes, las colecciones de casi todos los pines y todas monedas que sacaron (no se ven del todo bien los pines porque los tengo en un lugar con poca luz).”

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Posted 5 months ago

“The stock they have is reasonably priced and always arrives quickly. However, the stock they have is the issue. Barely any clothing or apparel (been like this for quite a while), and many of the New items they showcase are either available elsewhere (sometimes cheaper) or are re-stocks of items they have already sold previously and not really New. There's a rather good loyalty scheme that incentives purchasing from here instead of elsewhere but again, you need to ensure general rotation of stock to make the store viable compared to the alternatives.”

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Posted 5 months ago

“I love the style of the little sonic on the front plusits very comfy to wear.”

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Posted 6 months ago

“Great quality products easy to order, customer service team were very helpful and quick to respond to my queries (even at the weekend!)”

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Posted 6 months ago

“Exactly as described. Came early and I got a heads up on it coming early. My partner is very happy with it.”

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Posted 6 months ago

“Ho comprato una t-shirt di Amy rose di Sonic per la mia bambina, è rimasta entusiasta. Un capo di buona fattura e bella stampa”

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Posted 6 months ago

“Sega Shop Europe has good communication, a very wide selection and I haven't had any particular issues with them. I recommend!”

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Posted 7 months ago

“NO HE PODIDO RECIBIR MI PEDIDO POR BLOQUEO EN LA ADUANA, ADEMÁS HE TENIDO QUE PAGAR GASTOS ADICIONALES PARA EL TRAMITE, AUN HABIENDO PAGADO GASTOS DE ENVIO. DESPUES DEL GASTO ME PIDEN APORTAR DOCUMENTACION COMO SI YO ESTUVIERA HACIENDO UNA IMPORTACION. EN TEORIA LO IBA A TENER PARA NAVIDAD Y NO TENGO NINGUNA SEGURIDAD DE QUE DESPUES DE PAGARLO Y LOS GASTOS PUEDA TENER LA MERCANCIA.”

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Posted 7 months ago

“10/10 service! Really fast responses to any questions I had! Fast, reasonably priced shipping, and great quality items!”

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Posted 7 months ago

“Haven’t got my items yet, and hope I will get them at least at some point soon. Y’all haven’t answered my Emil. On the website said it would take 5-10 days, it’s now 17 days and continues for probably more days. Don’t know if it because I live in Denmark, it could be that the transportation is ass. It has honestly been more easy to get stuff from china, then the UK.”

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Posted 7 months ago

“High quality and very fast with shipping”

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Posted 7 months ago

“The best place to buy all of your SEGA merchandise from. Great service and very quick delivery.”

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Posted 7 months ago

“My daughter loves her shadow water bottle. So happy with it, the delivery was really quick.”

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Posted 7 months ago

“I really enjoy buying from the Sega shop. Lot's of really cool merchandise for Sega fans and overall a really good experience.”

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Posted 8 months ago

“I want to start off this review by saying that I've never had any problems ordering from Sega Shop UK. Items always arrive promptly and without issue. If I do have a query, customer services reply quickly with the information I need. That side of things can't be faulted and in that respect, the shop deserves 5 stars. However the shop itself is generally poor. Whilst it's well presented, it just doesn't feel like there's anything worth buying any more. When the shop first began, as a passionate Sega fan for most of my life I was so excited at the possibilites this could afford. Merchandise based on my favourite company, franchises and consoles was an enticing prospect and for a while what seemed to be what was happening and I picked up some great items. I even remember a lot on social media, people from the US being jealous of what the Sega Shop had on offer and I was proud to be a UK customer. But now? It's like a wasteland. Whoever is in charge of procurement seems to have lost any passion or interest and there's rarely anything new or exciting, besides a new Tubbz variation or something else Sonic related in a different design (don't get me wrong, I LOVE Sonic but it's all getting very samey). The Sega Shop should be our one-stop-shop for everything Sega. Where are those Streets of Rage/Altered Beast/Super Monkey Ball action figures from the US? Why not make a deal with Data-Discs to stock the Sega-related vinyl? Communicate with Japan so get some region exclusive items in the UK? (I've just ordered the Sega Rally and Burning Rangers anniversary soundtracks from Play-Asia). Where are all the Sonic figures and merchandise that can be easily found on most other sites or official clothing items the US (again) are now enjoying? I WANT to support the Sega Shop, as I said at the beginning, the service is impeccable and I want to buy my Sega goods from somewhere reputible but I can't. Even clicking on various themed areas of the site (like Mega Drive merch) brings me to a page of maybe two items, one being clothing where only one size is available. Its saddening and feels like the shop is on its way out. I only visit now to pick up the coin of the month (which was a great little initiative) but never find anything new to buy with it (which I would love to do because the postage cost for a single coin almost doubles the price). Now that's over and my coin album is complete I doubt I will visit the Sega Shop again for months. I'm sure there are business reasons why the Sega Shop is the way it is, but for it now just looks like it's treading water. Bring back the excitement from the beginning. Get new items coming in and refresh stock on old items. Sega recently announced new additions to Streets of Rage, Shinobi, Crazy Taxi, Jet Set Radio and Golden Axe. People were buzzing. Use that to get stock in for those franchises. Help me spend my money with you, because I want to. That's all I have to say. I really hope the Sega Shop improves and regains the initial excitement. I'll be here, waiting to pick up some great Sega-related items when it does.”

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Posted 8 months ago

“Terrible support, requested an invoice 5 times and did not even get a single reply. Can not recommend enough to stay away from this shop, horrendously unprofessional managed”

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Posted 8 months ago

“Awesome shop, full of top quality merch! 😃👍”

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Posted 8 months ago

“Yes good thx”

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Posted 8 months ago

SEGA Shop UK/EU is rated 4.6 based on 182 reviews