Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,261 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Pick up from palma Airport we had to wait about 45 mins before we departed but this was stated at time of booking.”

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Posted 2 years ago

“Très bon service, ponctualité, amabilité, efficacité.”

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Posted 2 years ago

“Contratei o transfer desde o aeroporto de Alicante a Benidorm (ida e volta). Correu tudo muito bem. Recomendo.”

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Posted 2 years ago

“Efficent Airport pick-up, and hotel pick up. No hiccups. I will definitely use the service again”

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Posted 2 years ago

“I have used shuttledirect for years; the service is always reliable. Our flight had considerable delay and yet the driver arrived within 20 minutes of us arriving at the airport. We were also picked up from our hotel promptly. Excellent service with reasonable price.”

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Posted 2 years ago

“Very efficient service. There when they say they will be - fast and professional service.”

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Posted 2 years ago

“Turned up on time. Very professional. Very friendly. Took air details and worked all pick up times out. Good service.”

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Posted 2 years ago

“Tanti complimenti a questo servizio utilizzato nell’isola di Rodi. Ho prenotato in internet al prezzo migliore tra i vari concorrenti e non sapevo cosa aspettarmi. E invece sono sempre arrivati in anticipo rispetto all’orario concordato con bus nuovi e pulitissimi, con aria condizionata, conducenti gentilissimi e capienza di circa 15 persone che permette di non fare troppe fermate intermedie. Di certo vi utilizzerò anche in futuro e vi consiglio di affidarvi perché non rimarrete delusi.”

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Posted 2 years ago

“Hat bei uns Alles super geklappt”

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Posted 2 years ago

“Very pleased with the service we had from shuttle direct, good communication and very easy transfer, highly rated.”

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Posted 2 years ago

“Driver was waiting for us in airport arrivals. On our return journey to airport, the driver arrived on time. Both drivers were helpful and courteous and I will definitely use Shuttle Direct in future.”

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Posted 2 years ago

“Det forløb bare sindssyg smooth. Vi ankom i palma lufthavn og henvendte os til dem i skranken, hvorefter de guidede os ud til bussen. 15-20 min efter kørte vi, da alle passagerne var med. Og to dage før afrejse sendte de en mail med hvad tid bussen ville komme og hente os på hotellet. Den kom til tiden og var endda 2 minutter for tidligt på den. Vi var i lufthavnen 3 timer før adgang. Helt perfekt og billigt. 400kr t/r. for to personer.”

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Posted 2 years ago

“Alles perfekt!”

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Posted 2 years ago

“Excellent service at a fair price as always”

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Posted 2 years ago

“Best choice ever. They have a representative desk at the Chania airport. Bus was waiting outside (by the bus station at the airport), came just 10 min late on the pick up day (that's absolutely acceptable). Buses had air-conditioning and we're very clean. Drivers were polite, clean, presentable and very professional. Thanks for the great service! 👏👏👏”

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Posted 2 years ago

“Der Service war perfekt. Einziger Verbesserungsvorschlag: es fehlt in der deutschen Version der Hinweis, dass man die genaue Abholzeit im Hotel per E-Mail mitgeteilt bekommt. Im Voucher steht nur, dass man das Busunternehmen anrufen soll. Das ist irreführend. Ansonsten sehr zufrieden!!!”

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Posted 2 years ago

“Very profesional, well done to all !”

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Posted 2 years ago

“Der Transfer war perfekt! Hat alles bestens geklappt.”

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Posted 2 years ago

“Easy booking system, very good prices and extremely smooth, quick and efficient transfer from airport. Excellent service from driver.”

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Posted 2 years ago

“Massima puntualità e confort.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,261 reviews