Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,325 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Excellent service all round.”

Helpful Report

Posted 1 week ago

“Excellent service. Arrived early and great value for money.”

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Posted 1 week ago

“Good but should be advised how long you might need to wait for other passengers on boarding coaches”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“Easily navigated site to book airport transfer. Communication prompt from team if any problems arise. Clear instructions regarding the location of transfer kiosk at airport. Return transfer time sent by email in plenty time”

Helpful Report

Posted 3 weeks ago

“Desk Staff: Upon arriving at desk 1B, we were met with complete indifference, a distinct lack of courtesy and an overall poor attitude. Despite having the correct accommodation in our contract, the driver initially dropped us off at the wrong hotel, forcing us to spot the error and redirect them. For our return trip, we were not collected from our accommodation as contracted. We had to walk 0.2 miles to a different pickup location, where the driver was 20 minutes later than the agreed meet time! Shuttle Direct provided terrible customer service from start to finish. Save your money and book elsewhere.”

Helpful Report

Posted 1 month ago

“Sorry took to long.but driver was very good less people faster service.smaller bus.”

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Posted 1 month ago

“Shuttle was efficient. On time. Easy for us.”

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Posted 1 month ago

“It was the best transfer experience we have ever had !! Beautiful car, experienced driver So professional I will recommend this company to all my friends and colleagues Grazie Mille”

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Posted 2 months ago

“The service was good but the first driver we had from airport to hotel asked for a tip and made us feel embarrassed as we only had card. A tip is not a tip if you ask for it”

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Posted 2 months ago

“Great service as allways”

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Posted 3 months ago

“The drivers really kicked off the holiday and made what is usually a sad part (heading home) seem really funny and exciting!”

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Posted 3 months ago

“Great service. Would absolutely recommend. At arrival, there was someone with a sign to pick me up and the bus was also there on time to pick me back up from the airport. No delays and right on schedule.”

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Posted 3 months ago

“Excellent service very easy to travel with, no problems at all. Journey to Nerja took a little longer than I thought it would take but other than that. Perfect. Thanks”

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Posted 4 months ago

“Great service as always”

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Posted 4 months ago

“Couldn’t be better!”

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Posted 4 months ago

“Really reliable and prompt service. Courteous and friendly staff.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Bus was on time and staff were very helpful being that my wife has mobility problems. Definitely will use again. Many Thanks W. Bruce”

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Posted 6 months ago

“You can experience some waiting time at the airport, depending on your flight times and pick-up times. It is cost effective and the buses and drivers are excellent. They have an emergency number to call, but for what purpose i can't explain, I couldn't confirm my Return Pick up time due to my phone being misplaced. When I finally retrieved my phone it was during their outside office hours. I considered this to be urgent as I needed to confirm my Return Pick up time which was before their office opening hours. To say that they treated my request as an inconvenience was obvious. They confirmed my Pick Up time with reluctance. If all goes smoothly then you'll be fine with them, but I'm doubtful if you have any issues outside of their business hours.”

Helpful Report

Posted 6 months ago

Shuttle Direct is rated 4.5 based on 2,325 reviews