Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,234 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

“We use shuttle direct every time we come to Benidorm”

Helpful Report

Posted 3 weeks ago

“Punktlicht und zuverlässig!”

Helpful Report

Posted 3 weeks ago

“He ido con Shuttle Direct muchas veces y siempre he tenido buen servicio. Esta vez el dia 2 hasta el aeropuerto de Palma muy bien y chofer muy eficiente y amable. A la vuelta el did 9 fue inaeptable, a llegar al aeropuerto de Palma he tenido que esperar una hora y media de llegar el vuelo y salir del aeropuerto en camino del hotel. Yo, como trabajaba muchas anos en turismo, lo se que hay que esperar un poco para llenar el autobus pero esto fue demasiado. Nadie de la oficina de Transunion te ayudaba solo a decir ‘10 minutos mas o menus y llegara el autocar’………fue una hora y medio esperando. Ni un losiento mucho o expliquacion. Muchas turistas estaban poniendo nerviosas. Yo no veo bien tratar turistas asi. Una pena para la compania de Shuttle Direct porque puede perder mucho negocio con este tratamiento de Servicio al Cliente y el tiempo esperando.”

Helpful Report

Posted 3 weeks ago

“Punctuality a big plus. Drivers helpful and pleasant. Great value for money.”

Helpful Report

Posted 3 weeks ago

“Der Shuttle war sehr pünktlich und zuverlässig.”

Helpful Report

Posted 3 weeks ago

“Lätt, smidigt, billigt!”

Helpful Report

Posted 3 weeks ago

“Everything's was easy from start to finish. Good service at the airport and clear. Nice coach for travelling, both ways.”

Helpful Report

Posted 3 weeks ago

“Pünktlich und zuverlässig, fairer Preis, nette Fahrer, saubere Busse.”

Helpful Report

Posted 3 weeks ago

“Very good and correct service!”

Helpful Report

Posted 1 month ago

“Was top geregeld !”

Helpful Report

Posted 1 month ago

“Alltid på plats!”

Helpful Report

Posted 1 month ago

“On our return to the airport from the hotel, they just called an Uber who was both late and had been told the wrong terminal at Barajas. The driver was left confused and irate, and we arrived quite a bit later than promised. Forget this service and just grab a taxi or Uber.”

Helpful Report

Posted 1 month ago

“One of our group lost his passport on the plane and wasn’t allowed to pass through passport control. We weee assisted by the police. In the meantime we had forgotten about the shuttle. I received a call from the desk from a lovely representative who assured us that she would move our booking to a later transfer. I was so grateful for the call and how professional the representative was. Thank you ☺️”

Helpful Report

Posted 2 months ago

“Great service ,on time , very helpful driver”

Helpful Report

Posted 2 months ago

“Pick up at airport was ok once we found the stand which was not obvious. The driver then dropped us at Beverly hills Suites instead of Beverly Hills Heights dispie me telling him several times we needed Heights. By the time we found out it was the wrong place the driver was gone so we had to Push 4 Suitcases up hill for about 1/4 of a mile to get to the correct place. The driver would have had to pass the Beverley Hills Heights after he dropped us as it was a one way system. We were not amused!!! we rang the local agent to complain but they were not interested. We were picked ep at the correct place for our return but very early 9$.5 hours before our flight.”

Helpful Report

Posted 2 months ago

“Excellent service. Both drivers were very polite and helped with luggage. Shall definitely use this service again.”

Helpful Report

Posted 2 months ago

“Very freindly and a easy way to travel”

Helpful Report

Posted 2 months ago

“very pleasant on time waiting each way very happy”

Helpful Report

Posted 2 months ago

“цена качество”

Helpful Report

Posted 2 months ago

“Easy to book Good Time keeping Good prices Clean vehicles”

Helpful Report

Posted 2 months ago

Shuttle Direct is rated 4.5 based on 2,234 reviews