Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,309 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Vooral de pickup vanaf het vliegveld was eindeloos wachten. Ruim anderhalf uur in de bus zitten wachten op 3 passagiers....pfffff De dropoff ging vlekkeloos, alleen bij aankomst bij het vliegveld moest je als passagier zelf je koffer uit het busruim pakken. Dat vind ik gewoon zó géén service....”

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Posted 2 years ago

“Met us in time. The driver was not so serviceminded. Did not help with the luggage at arrival. A bit better when leaving for the airport.”

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Posted 2 years ago

“tbf we booked a speedy shuttle and must o been only clients who had ,so there wasnt enough people for iit , got got on a tui bus whicjh left after 30 min and we were off at second drop off so all is good , well fone your quick thinking staff at the kiosks at alicante 👍👏”

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Posted 2 years ago

“I booked shared shuttle bus from Limassol to Larnacar airport on 2 December 2024 and the pick up time was 2.20 am. During booking online I chose to pick up at Delmar Limassol apartment. But two days before picking up I called to a company and the staff said that I needed to walk from Delmar to hotel Atlantica Oasis as the company would pick up at this point . Actually it is only about 450 meters away. But it was very early morning 2.20 am who dare to walk alone. I am an old woman. So I decided to book a hotel room at hotel Atlantica Oasis to solve this problem.”

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Posted 2 years ago

“No question a great and cheap solution for transfer. The reason for only 3 stars is, that the taxi driver who drove to the hotel didn't use the speed limits, drove aggressively and had a lot of handheld mobile calls. The return trip was great.”

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Posted 2 years ago

“Cheap transfers to and from the hotel, drivers were friendly enough although if you’re in a rush this may not be the service for you, there were people on our bus that had been waiting over an hour to leave for their hotels and for the bus to fill up (which it didn’t) and the girl who was representing the company kept asking could they wait another 10 minutes I think they waited another 10 minutes 5 times which took them to a 2 hour wait to actually leave the airport. Good job the bus was air conditioned 🙈”

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Posted 2 years ago

“Waited over one and half at the airport for other passengers to disembark from different flights before we started for Benidorm. Expected 45 mins maximum.”

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Posted 2 years ago

“We have used this transport several times. It is cheap, but it takes a long long time if you are going to or from Albir. We spent 2,5 hours through Benidorm streets, very loud music noise, and were the last persons to reach destination. Very nice lady at the desk at Alicante airport, various standard of drivers. As first passengers on the return to the airport, we had to spend a long travelling day. Pick up at 11 o'clock, with flight departure at 15.10. Al in all a cheap transport, but a very long stay in the bus.”

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Posted 2 years ago

“Lorsque l'on arrive à l'aéroport de Palma et que l'on attend 3/4 d'heure que le bus démarre, ça fait trop de temps à attendre, même si c'est indiqué dans vos conditions. D'autre part, il y a eu une erreur de ma part pour la date de notre jour d'arrivée. J'ai dû m'acquitter d'un supplément. Ce n'est pas la première fois que je sollicite vos services. J'ai toujours été très satisfaite jusque là. Je tiens à le souligner.”

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Posted 2 years ago

“Bit longer wait time of 1 hour than expected and journey to and from which is only 30km from the airport also took over 1 hour But good value,clean coaches and excellent drivers”

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Posted 2 years ago

“Ni säger att jag ska vara på uthämtningsplatsen 10 minuter innan men blir aldrig upphämtad i tid utan väntan blir minst 25 minuter kl 6 på morgonen. Inte så bra tycker jag. Varför ska jag vara där 10 minuter innan jag blir upphämtat 15 minuter senare än bestämt tid och som första resenär. Mvh Anne”

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Posted 2 years ago

“Oct 26, Natsun Vera Playa to Almeria Airport, pickup time 07:59 taxi arrived at 08:20. In order to arrive on time, the driver had to drive very fast: ignoring speed limits: e.g. 140kph most of the time where the limit was 120, 100 or even 70. I did not feel safe.”

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Posted 2 years ago

“Very Nice driver to the hotel. Not so good from the hotel”

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Posted 2 years ago

“Nemt at booke. Vores fly var forsinket og dernæst bagagen forsinket på udturen, det gav jeg besked om til selskabet der skulle hente os. Da vi ankommer i lufthavnen bliver jeg ringet op at vi skulle skynde os ellers ville vi miste vores lift, da der var andre kunder. Chaufføren stod og trippede og det hele var meget stressende. Dog gik hjem turen fra hotel til lufthavn ubeklageligt.”

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Posted 2 years ago

“When we got there early in the morning,there was only a hand full of cars already parked ,,,I parked against the edge if the field up against the hedge , We have to leave your keys just in case your car had to be moved , On returning to my car ,it was in the same ootion as I left it ,but someone had been driving it because things had moved inside the boot ,,mud slats up the rear of my car ,also the seat and mirror had been moved ,,,, o reason they should have moved my car to the put it back in the same place ,was a bit baffled 🤔”

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Posted 2 years ago

“Unfortunately, I was charged twice for my return journey. Overall good experience, but I would like my money back!”

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Posted 2 years ago

“Unser Flug hatte 2 Stunden Verspätung. Am Flughafen Corfu haben wir dann 1 Stunde auf den Shuttlebus gewartet”

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Posted 2 years ago

“Funcionan bien y sería mejorable su labor si agruparán un poquito mejor tanto la recogida como la entrega”

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Posted 2 years ago

“Good service but pick up on return was 5hrs before our flight! This was far too early and we missed our last day breakfast Picked up 0715hrs for flight at 1200hrs Airport journey time approx 1hr”

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Posted 2 years ago

“Never received my booking after I booked. Very hard to get in contact with them regarding my booking. Wrote an email with no response.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,309 reviews