Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,245 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“1st class service. On time pick up for return. Great value. I intend to book again for our Oct. Trip.”

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Posted 2 years ago

“Used shuttle direct from Lanzarote airport to costa Teguise. On time, lovely drivers all went well. Will definitely use again thank you.”

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Posted 2 years ago

“Very good service, easy and great people.”

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Posted 2 years ago

“Excellent service as usual”

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Posted 2 years ago

“Very good service really good price”

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Posted 2 years ago

“My flight was delayed, but you still turned up ! Thank you for being there :)”

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Posted 2 years ago

“Great service as usual”

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Posted 2 years ago

“Prompt, excellent service at a good price”

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Posted 2 years ago

“Everything perfect 👌”

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Posted 2 years ago

“Very professional service and 💯 happy with both our transfers in Ibiza. Would definitely recommend to others.”

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Posted 2 years ago

“Great service very reliable always book with them competive rates”

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Posted 2 years ago

“Second time used, Malaga to Torremolinos...both times driver waiting for us at airport holding name card. . return journey arrived 5 minutes early. Polite helpful drivers,clean vehicles.... absolutely no problems....also very good price.”

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Posted 2 years ago

“Good service.on time both journeys.nice staff.”

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Posted 2 years ago

“We are using shuttle direct again as they were waiting for us at Lanzarote airport on our arrival last time and were on time to pick us up on the return with no problems”

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Posted 2 years ago

“Arrived in time for pick ups from and to the airport.”

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Posted 2 years ago

“Our drivers were polite, friendly and helpful. The minivan was clean and comfortable and we had a good journey to and from the airport and our hotel. Will definitely use again.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Prompt pick up time and friendly driver”

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Posted 2 years ago

“This was the first time that I had used this service and in future I will always use it. Really simple to book online prior to travelling. When we arrived in palma we easily found the kiosk (the last in the line!) and were directed to our bus. We found it straight away and within 5 minutes of getting on board our lovely coach , we were off. We reached our hotel much quicker than expected and we’re really happy with this smooth excellent service. A couple of days prior to leaving I received an email telling me when our return coach would be arriving and our journey to Palma was equally smooth.”

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Posted 2 years ago

“Excellent service. I have used for many years. One of the drivers drove excessively fast.”

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Posted 2 years ago

Thank you for your positive feedback and for choosing our shuttle service repeatedly over the years. We are glad to hear that you have had excellent experiences with us. However, we take safety very seriously and apologize for the driver's excessive speed. We will be sure to address this issue with the driver and take appropriate action to ensure that this does not happen again in the future. Thank you for bringing this to our attention, and we appreciate your continued loyalty to our shuttle service.

Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,245 reviews