“Spiral customer service was great when there was some manufacturing issues with my bag, they said they would refund or replace without hesitation. Great customer service”
“Originally i bought a bad for my husband in August, unfortunately the bag broke today after only 3 months. Within an hour of my email letting Spiral know about the fault they had sent me a new bag, absolutely unbelievable customer service I was so pleased to connect with a real person who really wanted to resolve the issue for me.”
“I stumbled across their marvellous kit by accident a little while ango in a store and despite some issues with latter orders (issues which they immediately rectified and with good grace) I’d recommend these folk - well done!”
“I’ve had two bags from Spiral - one is the Transporter and then we bought the og backpack in galaxy drip for my son. Both are great - sturdy, well made, lots of pockets and both have been great in the rotten weather we’ve been having. Have had more expensive bags that let in so much rain and broke easily so am very happy with the two from Spiral. Also the customer service people were lovely when I had a question. Will definitely buy again 🤩”
“Great backpack. Perfect size, pockets ideal for general everyday use. As well a great backpack for travelling. Waterproof and looks smart. Great delivery time. Nothing to dislike, so will definitely be purchasing another bag.”
“The backpack is quite big, roomy and it looks sturdy.
Many pockets and different compartments which help me a lot with organising the bits and bobs I have to carry around on a daily basis.
No water coming through whatsoever.
The only downside is the quite light padding on the back of it, but I guess you get what you paid for.
Would recommend anyway.”
“Customer service was great as I was updated regarding a cargo freight delay and provided with different options. When it was sent out for delivery it arrived very quickly and I was provided with updates on it's arrival.”
