“I came to York for the weekend and wanted a lovely gift for my 2 Grand daughters, the shop seemed quiet busy so after returning to our hotel I looked in line and purchased 2 beautiful Charlie bears , I received a email of confirmation and it said I would be emailed when ready to collect , unfortunately we where returning home on the train the following morning which was a Sunday, I decided to go to the shop the sunday morning at 11am and when I got their my bears ready for my , from a very polite young man , my grand daughters are over the moon with the bears and I csnt wait to return to the shop again, highly recommend.”
“I bought this teddy bear for my new grandson and I love it! It has lovely soft fur, is a beautiful colour and has a friendly face. Arrived quickly and in good condition”
“Bought the dragon for a friend's birthday but I know she'll love it. Also bought it at Xmas for another friend and she loves it. Think i may have to get one for myself. Hes so cute. Very quick delivery. Thanks guys”
“We are delighted with the service provided as our order of the Steiff Anni Lamb arrived tracked with Royal Mail in good time. The Stonegate Teddy Bears website is professional and easy to use.”
“Beautiful 'Jimmy' Steiff teddybear. Only slight disappointment is that this is a gift for my grandson who is due in 3 weeks and I wish the teddy had been nicely boxed, rather than not wrapped in anything other than the grey plastic sealed Mail bag it arrived in. Hence the 4 and not 5 stars.”
“The bear I chose is beautiful and even nicer than expected but the customer service I received out of hours was a real surprise! Great company to use if you are not ‘tech savvy’. Thanks”