Login
Start Free Trial Are you a business?? Click Here

Stonegate Teddy Bears Reviews

5.0 Rating 66 Reviews
98 %
of reviewers recommend Stonegate Teddy Bears
Anonymous
Anonymous  // 01/01/2019
Lovely business, accommodated for my note I left about choosing a face for my bear that is gifting would give more stars if I could x
Helpful Report
Posted 6 hours ago
Excellent service, very helpful and a quick delivery. This is the 2nd bear I have purchased and recommend Stonegate Teddy Bears to my friends and family.
Helpful Report
Posted 11 hours ago
Fantastic service, products arrived in perfect condition and on time, would highly recommend using this small business again.
Helpful Report
Posted 2 days ago
Very easy to purchase online and quick delivery. My gift was wrapped and presented well. Thank you 🙏🏻
Helpful Report
Posted 3 days ago
I had a wonderful experience with Stonegate Teddy Bears! After purchasing a Jellycat, I left a note asking if they could include a birthday message. To my surprise, they called me to confirm the details and were so kind about adding the personal touch. The gift arrived beautifully packaged with a birthday card included. Their attention to detail and exceptional customer service truly impressed me. Highly recommend this store for anyone looking for thoughtful gifts and excellent service!
Helpful Report
Posted 4 days ago
I received my gift within a couple of days of me placing my order. I had emails notifying me along the way and it was so well wrapped up and kept safe. So pleased with this company I would use them again.
Helpful Report
Posted 4 days ago
Great service, my jellycat toy arrived quickly and well packaged. I had no reason to contact them.
Helpful Report
Posted 5 days ago
Ordered on 27/11/2024 checkout said 2-4 working days tracked..we are on 04/12/24 still no idea where this delivery is. Tracking number only says sender has advised they have dispatched delivery.. so unsure when i am expecting this delivery and I needed it for this week Friday for a birthday. First time using retailer and it has not been the best.
Helpful Report
Posted 6 days ago
Heya, Due to the busy festive period shopping, we have been experiencing delays with the local post office and Royal Mail. We receive the tracking number directly from the post office after handing them the item, you’ll see the date of sending stamped on the parcel as being within one working day of your ordering date, once the item arrives, showing that the delay was not on our part. We do apologise for the delay but unfortunately it is entirely out of our control. We will put a notice up on our website to inform others of the current postal delays. Wishing you the best, Stonegate Teddy Bears
Posted 5 days ago
Fantastic product and really speedy delivery - thank you!
Helpful Report
Posted 1 week ago
Great Service Teddy delivered promptly. Another georgous Charlie Bear to add to my Daughters collection
Helpful Report
Posted 1 week ago
Quick delivery and Alice Axolotl is very cute. Thank you!
Helpful Report
Posted 1 week ago
Very happy with the item, prompt shipping, thank you.
Helpful Report
Posted 1 week ago
I searched to order 2 Jellycat toys from websites and Stonegate Teddy Bears were the only one who had what I wanted so I ordered from there. They arrived very quickly with no delivery charge either.
Helpful Report
Posted 1 week ago
Really quick delivery - thank you
Helpful Report
Posted 1 week ago
Wonderful service This beautiful bear exactly as described
Helpful Report
Posted 1 week ago
Expensive Teddy didn’t come strapped or protected . Didn’t come in a Jelly Cat bag or wrapping . Just sent in a normal , plastic envelope .
Helpful Report
Posted 1 week ago
They dispatched my order promptly and kept me informed
Helpful Report
Posted 1 week ago
Prompt service. Good quality product bought at reasonable price.
Helpful Report
Posted 1 week ago
Absolute rip off cost me £17.99 for a tiny soft thing that resembles a washing up scrub. The plastc package had a 3cm hole in it, so the item could have easily been damaged
Helpful Report
Posted 1 week ago
Excellent service, easy to navigate website and fast delivery. thank you
Helpful Report
Posted 1 week ago
Stonegate Teddy Bears is rated 5.0 based on 66 reviews