“I chose Stonegate Teddy Bears from a collection of Jellycat retailers because they were absolutely honest about the cost of the item, and the cost of postage. I had confidence that I wasn't placing my order with a rip-off merchant. I felt safe in the hands of a family company who take pride in giving an excellent service with good old-fashioned attention to detail - so rare to find these days. I couldn't believe it when my purchase arrived the very next day, less than 24 hours after placing my order. It was carefully wrapped, not just stuffed into a postage bag. Shopping with Stonegate Teddy Bears has been a delightful experience. Excellent service all round.”
“I was so happy with the friendly service I had from Stonegate Teddy bears, super fast delivery well packaged and inside the most gorgeous bear to join my hug thank you so much 😊”
“Excellent service - having never purchased from Stonegate before, I was delighted to receive my order within two days of ordering online and very pleased overall. Will definitely buy from them again in the future.”
“We were visiting York for the day and went in the shop. The staff were so kind and helpful and the lady gave us a card with the shop details on for when the Albee is back in stock. I wanted to buy my daughter one of the Jellycat bags for Easter so because of how great the stagf were I ordered from them. Quick and efficient delivery. Would highly recommend”
“I've bought teddy's from Stonegate on two occasions - in-person and online. Both times the service has been exceptional with their staff being very helpful and delivery being very fast. The quality of teddy's they stock - particularly burkowski bears - is also amazing. Would highly recommend using Stonegate!”