“Great service. Placed 2 orders in the last 7 days and both arrived within 48 hours of ordering, even when order was placed on a Sunday. Lovely products too”
“A genuine Stockist of JellyCats!!
Fantastic customer service, there was a slight mix up with an item but it was solved within minutes and as a buyer I was very, very happy!
Would 100% recommend and will definitely be shopping with them in the near future.”
“Excellent shop visited a few times
Bought from the shop and online order fast delivery
Items packed with care.
Fantastic choice of Jelly cats
Well worth a visit if you’re in York.”
“Good website, very good value and very reasonable postage costs. Was able to purchase the Jelly Cat I was looking for, with prompt delivery. Thank you!”
“I am very pleased with my purchase and happy I discovered this store. The prices are great, and the selection of Jellycat products is wide, with many of them being sold out on other websites. The delivery was super fast. Highly recommended!”
“Fantastic customer service. I called to ask for some photos and the lady was extremely helpful, emailing those to me within minutes. I purchased my beautiful bear that morning, she was posted out that day and was with me the following day.
I would definitely recommend Stonegate Teddy Bears.”
“I am always apprehensive about using a new online shop, but I am thrilled with the service Stonegate have given me. They had all 3 Jellycat toys in stock I have been looking for and charged the same as the company. They were packaged well and arrived really quickly. I can’t fault. Thank you!”
“I ordered a small Christopher Robin Merrythought bear. He was despatched and arrived very promptly. He was well packaged. I am very pleased with him.”
“The bear is gorgeous, he is a replacement for a favourite lost bear though and for this reason i requested one with a blue jumper as this is what previous teddy had, both blue and brown were shown on photo, when it came it was weating a brown jumper, they did say low stock though so i presume no blue jumper bears left and we would rather have this bear with wrong jumper than none.”
