"After searching online for some time, I found the right leather strap from StrapsCo to go with the vintage watch inherited from my late father. Unknowingly, I ordered the wrong size and didn't realize it until I had the chance to try it on after the strap got delivered. After checking that the conditions for an exchange were met, I emailed the company to ask if a size-exchange would be possible, and they promptly okayed it and followed it up attentively. The exchange went through by post smoothly, and it took only around a week from mailing off the strap to receiving the replacement. I'm very impressed by StrapsCo's customer service; as for the strap, it fits perfectly, and the quality is simply outstanding."

"Just to tell you i just receive the Rolex gridlock claps very nice part i just finish to installed it on my steinhart ocean 39 gmt Pepsi i have to drill the end of the bracelet with a 5\/32 drill to fit your original screw pin and it fit well"

"I ordered a Tan coloured watch strap and was sent a strap that is clearly a Brown colour that's even a little dark. Tan colour is supposed to be quite light and the images they were showing on their website was showing it as nearly an Orange\/Brown colour, what I was sent was just flat out Brown. I emailed customer service and showed them a photo of my band and the colour that was sent to me and informed I was sent the wrong band. They insisted that I was sent the right band even though the colour difference was very obvious. They insisted that I was incorrect, and the problem is that I want to return the item and get a full refund, including the return postage costs to be covered but they won't do that because they're insisting it's the right one, so therefore there wasn't any mistake made on the order and so I have to cover the return postage costs (which will costs me about half the price of the overpriced product because it's international)\r\n\r\nThis company is very unprofessional and I've read of people having bad experiences and now I see how. It also seems they just buy tyese straps for $2 on Ali Express and just put their packaging on ans charge $50. There is also no details or stickers on the packaging that have any description of what the band Style, Colour and Size is so I don't know what kind of operation their running there but no wonder a mistake was made if they have all these bands without descriptions on the packaging."