Sunfood Superfoods Reviews

Name: Sunfood Superfoods
Address: 1830 Gillespie Way, Ste 101, El Cajon, California
Rating: 4.65

4.7 Rating 207 Reviews

92 %

of reviewers recommend Sunfood Superfoods

4.7

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Sunfood Superfoods 5 star review on 20th June 2024

Herman F

Sunfood Superfoods 5 star review on 7th June 2024

Uzezzi E

Sunfood Superfoods 5 star review on 31st May 2024

Sharom O

Sunfood Superfoods 5 star review on 24th May 2024

Christine G

Sunfood Superfoods 4 star review on 30th March 2024

Federico L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my third bottle, possibly too early to tell, of any positive changes - although I might have a little more energy, due to it? The droppers are terrible - and it's a little doubtful, as to whether or not the bottles themselves, are full, as they, (the bottles), are extremely dark, (as is the liquid.) Only taking the prescribed amount, yet the bottles seem to run out extremely quickly.”

Helpful Report

Posted 3 years ago

“Wouldn’t offer a refund. Product shipped already(a short period of time had passed(. They have higher prices than competitors, shop around before you purchase.”

Helpful Report

Posted 3 years ago

“Some things I get here have the highest quality I’ve found, but they used to be more reliable. I did not appreciate that they used to sell hand-cracked cashews and continued selling to customers at the same high price without informing them that they were switched to heat-treated cashews (which you can get anywhere, cheaper) and only discreetly changed the label. It used to feel more like a company of ultimate values of their products, but as they grew, that very quickly seemed less in a small but significant way. I still do trust their testing and quality standards and have never found a source of goji berries or Brazil nuts or cacao (though Nativas is good and comes in second to me) that compare. But I actually did start to have issues with the gojis since covid where I actually got really bad ones or bad ones, but they did replace with a good batch when that happened, but prior to covid their berries were always consistently wonderful. They’re still wonderful but had some bad ones in between that needed replaced. Also, if I were to buy something like acai, I would come here. I give a 4.8 star rating for quality of products (have to chip off a little of the 5 star due to the issues I had with some batches of goji berries), but I take away 2 stars for essentially ripping off customers. Yes their stuff is going to be more expensive—quality is—but they didn’t mind flipping the switch on the cashews without truly noting existing customers and without adjusting the price accordingly. And they need to stop charging customers extra so that the company saves money on shipping fees and we don’t even know we’re paying for it. That is mistreatment and lack of appreciation of customers and a lack of integrity that demands a lower rating. However, it’s a company I continue to rely on for some of my staples for a reason and I definitely want them around and want them to continue to be successful, but there is room for improvement. I would be extremely disappointed and at a loss if they went anywhere. And their sun points really help as do their sales, but often the products I need are already sold out when they have a sale so I miss the sale. And I’m early at the sale so it’s easy to speculate that the item or items were already sold out or almost sold out before the sale began. I wish they would have more sales when all or most of their products were in stock like they used to. But I do understand things got a lot crazier since covid, still though. Bottom line, I was disappointed with some of the practices of this company but I think they’re a great source for safe, pure, quality items. I am always a little suspicious of colorful powders though... they need more transparency of what gives something a color because a lot of shady things go on with food powders. One thing a company cannot gave enough of, us transparency. I do know they have very high testing standards last I checked, and that is THE most important thing and main thing that drew me to them and continues to draw me to them.”

Helpful Report

Posted 3 years ago

“Delivery has been very average.”

Helpful Report

Posted 4 years ago

“I’ve asked several times how to use the points I’ve earned and NOT ONCE have I received any help. I’m super frustrated and don’t buy online any more”

Helpful Report

Posted 4 years ago

“I would give higher ratings because the products are stellar. Recent delivery and lack of communications is a factor in a 3 star rating. Other wise I would usually give minimum 4 star to max 5 star rationing. Thank you.”

Helpful Report

Posted 4 years ago

Sunfood Superfoods is rated 4.7 based on 207 reviews