“The products were great, can highly recommend. It was the lack of communication that has forced us to drop a star - We placed the order but did not know when it would arrive. When it arrived, still no communication to say that it was parcel 1 of 2. The other parcel arrived the following day even though both items were ordered together. This meant that we had to get a driver to deliver the second item to site so as not to hold up the install. There was no invoice sent either, although it was quickly received after we emailed a request. Would we use Sunlux again? Probably, but the issues could have been easily avoided with better communication”
“Had 2 of these now and will be ordering a third, good quality, very easy to install, look good, have had many heavy down pours since I have fitted them and they are perfect. Delivery is extremely quick and had good updates from DHL. I couldn’t find any faults with the company nor the product. Extremely happy.”
“bought a vertical access loft door (Fakro DWK 60 x 80cm L-Shaped Combination Knee Wall Loft Door). Nice finish, well made, easy to install. Quick delivery and price reasonable.”
“Purchased to replace a roof window in my property in France. Not been out there to fit it yet but the window looks as good as any others I've seen and at a fraction of the cost. The window will be fitted later this year and I'm looking forward to doing the job. I can't actually give a proper review yet but from what I've seen I don't anticipate any problem other than getting it up on the roof on my own. I'm sure I'll work it out.”
“Excellent service, the live stock check online is most helpful and when I collected the items the guys were most helpful with loading, I am a long time user of sunlux limited and recommend than highly.”
“Easy to use site, excellent service with quick and efficient delivery. Product is of a very high quality and reflects accurately what was sold. Very pleased.”
“I’m a builder and have ordered from sunlux 4 times now always got my windows as arranged on a pallet as I’ve always ordered at least 2 at a time
Windows are very good for the money not quite as good as a Velux but absolutely nothing wrong with them.
I personally seem to have a problem ordering on there web site as twice I have had to ring up, although no problem once spoke to someone staff great and helpfull
Would 100% recommend”
“Ordered roof window and came with a broken lock. Fair play they was quick to send a replacement window out yesterday and today we've gone install the new one and the same problem has occurred. This has caused massive delay on my project now and I'm going to charged with a late finishing fine now”
