“This worked great in the beginning which's been helping me falling into and staying sleep until recently my mood changed due to a little personal challenge, and suddenly felt this is not as strong and effective as it was from the beginning.”
Hi Johnny,
Thanks for reaching out and letting us know! Please check your email for a follow up message from us. We really appreciate your feedback and support!
Hi Joseph, thanks for leaving this review! I'm sorry to hear of your experience with our softgels. CBD can effect every person differently, so it is important to find the right serving size, frequency of use, and type of product for your individual needs. If you'd like to discuss other options to try, please reach out to us directly at info@sunsoil.com. We're happy to help assist and answer any questions you may have!
“This was prescribed by our general practitioner for my wife, who suffers from extensive pain. I continue to supply her, but based on her condition with advanced Parkinson's, have no way to determine if/how effective this is for her.
Thank you.”
“I don’t think it helping so I will stop taking it for 14 days and see if I feel any difference. Put my order on hold please. I’ll let you know how I make out”
Hi Rita,
Thanks for reaching out and letting us know! Please check your inbox for a follow up email from us. We really appreciate your feedback and support!
“The quality of the CBD is good, however, the cap to the bottle constantly pops off. My CBD has leaked all inside my purse :( This is the 2nd time its happened with two different bottles. You guys really need to fix the dropper cap.”
Hi Joyce, thanks for the review! We're glad to hear you're enjoying our softgels, and we appreciate the feedback on our cinnamon drops. I'll be sure to mention this to our team. All the best!
Hi Greg, thanks for reaching out to us! Your subscription account has been cancelled as of today. We're sorry to see you go, and we thank you for your support!
“great product. price was already expensive,,, before they doubled it. so getting a little excessive on the abuse of my pocketbook. They are working hard to price themselves out of the market unfortunately.”
Hi Nathan, thanks for submitting this review and for sharing your feedback!
I just wanted to clarify that we have kept the same pricing on all of our products from the very beginning. We did run a promotion during the month of February where all items were 50% off, so this may be what you're referring to. Apologies for any confusion!
We work hard to keep our prices as low as possible while continuing to offer a high quality, certified organic product. Our main mission and goal is to make CBD more affordable and accessible, as it should be.
Hoping this helps to explain, and please don't hesitate to reach out to us at info@sunsoil.com if you have any questions or concerns! We truly appreciate your continued support. Take care and be well!
Hi Sally,
Thanks for reaching out and letting us know. We're sorry to hear about your order delay! Please check your email for a follow up message from us. Thanks for your continued support--we really appreciate it!
“Sunsoil does a great job of providing a consistent product. However, their production and packaging operation is not up to par. I order gelcaps. Properly handled gelcaps should have no smell of the CBD oil when opening the bottle. Out of at least 5 orders, one has met this standard. One reason for this is that Sunsoil never includes cotton stuffing in the bottles.
The subscription pricing is welcome, but I'm certain that you could still make a profit at lower prices.”
Hi Bill, thanks for sharing your experience and feedback with us! We will be addressing this concern with our quality control team, and appreciate you bringing this to our attention.
We are happy to provide a refund or replacement product if you are not satisfied with your purchase. Please let us know how we can help by emailing us at info@sunsoil.com. We appreciate your support!
Hi Howard. Thanks for reaching out and we're sorry to hear that you have experienced variances in strength for your Sunsoil products. We have sent an email follow up with additional information for you. Thanks for the feedback!
