“The flavor of the drops is not tolerable to hold under your tongue, for 5 seconds let alone 60.
I have to take two full droppers and need three Altoid mints to manage getting them down.
It would be better if it was cut less, so not as much was needed. I do not like the oil that you are using to cut the cbd.
Thanks,
Cathy”
Hi Shawn,
We're sorry to hear you're not a fan of our unflavored drops. Please check your email for a follow up from our team. Hope the capsules are a better fit!
I'm sorry to hear this, Ladell! It looks like your last order was impacted by a snowstorm earlier in the month, which certainly caused some delays for our fulfillment team and shipping carriers, across the board. With that said, if you're every concerned about the status or location of your order, please don't hesitate to reach out to us at info@sunsoil.com. We'll look into it, and we're always happy to expedite a replacement order or process a refund if need be!
Hi Philip, We're sorry to hear you're not a fan of the taste of our chocolate mint drops. Please check your email for a DM from us. Your feedback is greatly appreciated!
“This is great stuff and I was attracted to Sunsoil because they seemed legit with their LC-MS analysis, and their price is very reasonable. However, be warned that there is still residual THC, and if you're popping too many, you could fail your urinalysis as a friend of mine did two years ago. He lost out on a choice job and was nearly kicked out of his graduate program because they thought he was a dope-smoking moron and not simply self-medicating with what is an otherwise benign and non-intoxicating drug. Taking 6-8 caps a day before your drug test is probably not a good idea.”
So sorry to hear about your friend's previous experience! As you've mentioned, all of our products will contain trace amounts of THC. These trace amounts are legal and not intended to produce any psychoactive effects. With that said, we are unable to guarantee a positive or negative result on a drug screen, unfortunately. If anyone is subject to a drug screening, we recommend erring on the side of caution and refraining from use of our products. If you have any questions, please don't hesitate to reach out to us at info@sunsoil.com!
“Disappointed about the citrus and chocolate mint flavor drops. I bought them because they were on sale. Never again. I also noticed they are 10mg, not 20 mg. I liked the cinnamon.”
Sorry to hear of your disappointment, John! Our overstock sale applied to our 600mg drops only (10mg of CBD per dropper). We do offer a 1,200mg option(20mg per dropper) in cinnamon and unflavored, as you know. Keep an eye out for an email from info@sunsoil.com, as a member of our support team will be in touch!
I'm sorry to hear this, Les! Confirming that we have cancelled your subscription account at this time. Please don't hesitate to reach out to info@sunsoil.com if you have any questions.
“This bottle of capsules is all stuck together. I am not sure if it was due to the freezing temperatures while being shipped but I have to let them apart.”
I'm sorry to hear this, Russell! Our CBD coconut oil is hemp-forward and herbaceous in smell and taste, so we understand if that isn't everyone's cup of tea. We've reached out by email to follow up with you, and will be refunding you on this purchase.
“I've used the product for a month, and I don't think I can feel any difference in how I feel. It might help with my sleeping, but I was hoping it would provide me with more daytime energy. The customer service has been outstanding, and I do appreciate the one-on-one communication. Thanks, I'll make a decision after one more month.”
Thanks for this feedback, Nancy! I'm sorry to hear that you're still unsure about the effects. Every person can respond differently to CBD, so it's important to find the right serving size and frequency of use for your body and needs. If you'd like to chat further, we're happy to offer suggestions and answer any questions. Feel free to send us an email at info@sunsoil.com, or call us at (802) 735-0070 x1.
“Purchased your ointment for a friend, who feels it benefits the pain in his feet from his diabetes. I personally didn't benefit from this product, and also hope your prices start to come down regularly with the CBD market getting more competitive. The jury is still out for me whether CBD products are worth the costs, being they haven't been assisting with my physical or emotional pains/discomforts. Even my Medical Marijuana - by itself and in CBD blends - haven't been helping me much as well.
Sorry for the not-so-great review!
Joseph Fazio”
Hi Joseph,
Thanks for the feedback. We really appreciate it. CBD definitely effects every person differently, so while it's great to hear that your friend is benefitting from our oil, we're sorry to hear you didn't have similar success. Please check your email for a follow up from us.
“Good product but your unrelenting coercion to become a subscriber as opposed to a loyal customer will eventually drive me to another provider. I get the strategy- harness inertia and auto pay.”
“I have been using Sunsoil for over a year and I really like the product. I signed up for the automatic delivery of the soft gels. I have ordered the soft gels before and like them. However, This time several of them were broken when I opened the bottle and they are clumped together as one big lump. I broke a few trying to get them out.”
Hi Thomas,
Thanks for reaching out to us, and I'm so sorry to hear of your most recent purchase! I have processed a replacement order for you that will be expedited to arrive quickly. We do apologize for this experience, and we thank you for your patience and continued support!
