“I had booked online one day in advance. But when I approached the ticket office at Alpnachstad to get physical tickets in exchange for my online voucher , the lady first declined to do it. Then she told me to wait. She gave me tickets only after 15 minutes. In the process , we missed the available cog wheel train. We could get the next Pilatus bahn only after 40 minutes.”
“Konnte durch Krankheit kurzfristig nicht ins Kaltbad und leider das Bilette nicht stornieren - dadurch nicht genutzt und mehr als 120.- sozusagen "verschwendet".”
