"I bought Tefal perfectmix cook BL83SD high speed blender and Very satisfied with the product."

"Tefal air fryer has nearly set my house on fire \ud83d\udd25 \r\n\r\nWe came down in the morning to the smell if burning, we could not locate where the burning was coming from as everything was turned off.\r\n\r\nWhen we arrived home later on, we noticed that the air fryer had melted.\r\n\r\nWe sent it back to Tefal who have said that they think that we had it too close to a heat source! \r\n\r\nThe air fryer was situated next to the sink and a toaster that was a fair bit away.\r\n\r\nThere is no heat source near the air fryer, so thier allegations are in correct.\r\n\r\nThey have offered us discount on a new product which we have refused.\r\n\r\nAt the end of the day, this is very serious and put our lives in danger as this could of set the house on fire.\r\n\r\nThe fact that they will not take responsibility for the fault is worrying as how many of these faulty products are out there?"

"Bought a redspot induction compatible frying pan, it worked good, the nonstick is good, followed the cleaning Regine's, never overheated it, the metal spreader plate on the bottom has come away, Tefals customer complaints, doesn't work, won't send messages with or without photos, save yourself the grief, buy some cheap unbranded thing from T K Maxx for a tenner and bin it after 2 years, as you'll be binning the very expensive Tefal one anyway and probably sooner..."

"Bought a redspot induction compatible frying pan, it worked good, the nonstick is good, followed the cleaning Regine's, never overheated it, the metal spreader plate on the bottom has come away, Tefals customer complaints, doesn't work, won't send messages with or without photos, save yourself the grief, buy some cheap unbranded thing from T K Maxx for a tenner and bin it after 2 years, as you'll be binning the very expensive Tefal one anyway and probably sooner..."

"Bought a redspot induction compatible frying pan, it worked good, the nonstick is good, followed the cleaning Regine's, never overheated it, the metal spreader plate on the bottom has come away, Tefals customer complaints, doesn't work, won't send messages with or without photos, save yourself the grief, buy some cheap unbranded thing from T K Maxx for a tenner and bin it after 2 years, as you'll be binning the very expensive Tefal one anyway and probably sooner..."

"I purchased an iron from tefal for \u00a3300, the actual iron kept slipping when on ironing board as wire kept getting caught....Really isn't long enough.\r\nThe iron fell off ironing board !!! The stand broke off when I rang tefal the response I got was that tefal rigoursly test the iron so this wasn't covered!! BUT they offered me 50% off another iron BUT had to be through their website which is at least 25% more expensive, I purchased another iron for \u00a3215, when it arrived it didn't steam like it should !!! So they told me they would get it collected by dpd so off it went on 15.03.22 apparently it had to go back to warehouse and be checked that it was all intact...... then another iron would be sent out to me,on 21.03.22 I asked how much longer it was going to take they told me a new iron had been sent and I should have it by 25.03.22 so this morning 25.03.22 I asked what was going on as I had a message from royal mail saying it had been posted on 24.03.22 !!!\r\nTo say I'm not happy is an understatement so 2 weeks with no iron and complete LIES from customer services, I asked for a senior member of staff to ring me which they did at 16.56 on 25.03.22 I missed the call so now have to wait till Monday.\r\nThe new irons are very flimsy and I will be totally fed up if this iron doesn't work as they say it should."

"I purchased an iron from tefal for \u00a3300, the actual iron kept slipping when on ironing board as wire kept getting caught....Really isn't long enough.\r\nThe iron fell off ironing board !!! The stand broke off when I rang tefal the response I got was that tefal rigoursly test the iron so this wasn't covered!! BUT they offered me 50% off another iron BUT had to be through their website which is at least 25% more expensive, I purchased another iron for \u00a3215, when it arrived it didn't steam like it should !!! So they told me they would get it collected by dpd so off it went on 15.03.22 apparently it had to go back to warehouse and be checked that it was all intact...... then another iron would be sent out to me,on 21.03.22 I asked how much longer it was going to take they told me a new iron had been sent and I should have it by 25.03.22 so this morning 25.03.22 I asked what was going on as I had a message from royal mail saying it had been posted on 24.03.22 !!!\r\nTo say I'm not happy is an understatement so 2 weeks with no iron and complete LIES from customer services, I asked for a senior member of staff to ring me which they did at 16.56 on 25.03.22 I missed the call so now have to wait till Monday.\r\nThe new irons are very flimsy and I will be totally fed up if this iron doesn't work as they say it should."