Name: The Zone
Address: Unit 3 Pennine Business Park, Pilsworth Road, Heywood, Lancashire
Rating: 4.10

“Thanks the zone”

Posted 1 month ago

Thank you for the great review, Arbia! We're thrilled to hear you had a positive experience at The Zone. Your support means the world to us! We can’t wait to have you back again soon! 🌟

Posted 1 month ago

“Beautiful leotard, great service as always.”

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Posted 1 month ago

Thank you for your lovely review, Michelle! We're so glad you think the leotard is beautiful and that you enjoyed our service. Your satisfaction is our priority, and we can't wait to welcome you back for more shopping soon! 🌟

Posted 1 month ago

“Unfortunately, the size was too small. If your son is 10 years old, you should go higher. The 9-10 years size was too tight and uncomfortable. I will still order again though.”

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Posted 1 month ago

Dear Rory, Thank you for taking the time to leave us your feedback. We're sorry to hear that the size you ordered didn’t fit your son as expected. Sizing can indeed vary between different brands, and we appreciate your advice to go a size up for future purchases. We're glad to know you'll be ordering from us again. If you have any questions or need assistance with your next order, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Warm regards, The Zone

Posted 1 month ago

“Beautiful leotard. Such soft comfortable material at a reasonable price. Will definitely buy more in the future”

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Posted 1 month ago

Thank you so much for your wonderful review, Louise! We're thrilled to hear that you love the leotard's soft and comfortable material, and that you found it to be reasonably priced. Your support means a lot to us, and we look forward to having you shop with us again in the future! 🌟

Posted 1 month ago

“I attempted to contact The Zone to complete an exchange and they did not communicate back with me. Their sizing appears to be bigger than other brands and my daughter is not able to wear her new leotard as the one that arrived is too big. The leotard is lovely, just would like to have a claerly defined returns policy so I can get the correct size.”

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Posted 1 month ago

Dear Kayleigh, Thank you for taking the time to share your feedback with us. We're pleased to hear that you love the leotard, but we genuinely apologize for the issues you faced with our communication regarding your exchange request. It's important to us that our customers have a seamless experience, and we clearly missed the mark in this instance. We appreciate your suggestion regarding a clearly defined returns policy and will take it into consideration to improve our services. Your satisfaction is very important to us, and we want to ensure that you find the right fit for your daughter. If you have any other concerns or need further assistance, please don’t hesitate to reach out. We're here to help. Warm regards, The Zone

Posted 1 month ago

“Very happy with my daughter’s leotard. Excellent quality of material, beautiful design, and comfortable. We bought it slightly big, to grow into. (Aged 9 and we bought the size age 11-13).”

The Zone 5 star review on 24th March 2025

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Posted 1 month ago

Thank you for your fantastic review! We're delighted to hear that you and your daughter are happy with the leotard's quality, design, and comfort. It's always a great idea to choose a size for growth! We appreciate your support and hope to see you again soon! 🌟

Posted 1 month ago

“I needed to change as the size was too small and they changed it super quick without any issues. Great service”

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Posted 2 months ago

Thank you so much for your kind review, Antonia! We're delighted to hear that you had a smooth and quick exchange experience. Providing great service is our top priority, and we appreciate your recognition of that. If you need anything else, don’t hesitate to reach out. We hope to see you again soon! 🌟

Posted 1 month ago

“Everything okay, took some time to get here.”

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Posted 2 months ago

Thank you for your review, Ursula! We're glad to hear that everything is okay. We appreciate your patience during the delivery process and truly value your feedback. If there's anything else we can assist you with, feel free to reach out. We hope to see you again soon! 🌟

Posted 2 months ago

“Lovely quality leotard. My daughters have always loved the zone leotards, and they last so well.”

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Posted 2 months ago

Thank you for the wonderful review! We’re thrilled to hear that your daughters love our leotards and appreciate their lasting quality. Your support truly means so much to us, and we look forward to continuing to provide outfits they adore! 🌟

Posted 2 months ago

“Mi daughter loves d leotard light way good quality fells great”

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Posted 2 months ago

Thank you for the lovely review! We're so happy to hear that your daughter loves the leotard and finds it comfortable. Quality is very important to us, and it's great to know we're hitting the mark! If you need anything else, just let us know. We appreciate your support! 🌟

Posted 2 months ago

“Lovely leotard but very poor communication - no notification it was out of stock despite showing as in stock leading to delay of several weeks. I had to chase and ask. Then email feeding back I’d had no communication went unanswered. Wouldn’t order again based on poor customer service.”

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Posted 2 months ago

Dear Melissa, Thank you for sharing your experience with us. We're glad to hear that you love the leotard but sincerely apologize for the communication issues regarding your order. It’s disappointing to know that you faced delays without timely updates, and we understand how frustrating that can be. Your feedback is invaluable, and we are committed to improving our communication process so that this doesn’t happen in the future. If there's anything specific you’d like us to address or any suggestions you have, please feel free to reach out. We appreciate your understanding and hope you might consider giving us another chance down the line. Warm regards, The Zone Team

Posted 2 months ago

“Je ne peux pas apprécier , je n'ai pas reçu mon colis”

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Posted 2 months ago

Chère Rose, Merci d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que vous n'avez pas reçu votre colis. Nous comprenons à quel point cela peut être frustrant. Pourriez-vous s'il vous plaît nous fournir vos détails de commande ? Nous voulons nous assurer de résoudre ce problème pour vous et de vous apporter l'assistance nécessaire. Votre satisfaction est très importante pour nous, et nous sommes ici pour vous aider. Merci encore pour votre patience, et nous espérons pouvoir régler cela rapidement. Cordialement, L'équipe de The Zone

Posted 2 months ago

“Bought 2 leotards for my granddaughters, lovely quality and a super fit.”

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Posted 2 months ago

Thank you so much for your fantastic review, Sheila! We're delighted to hear that the leotards are of lovely quality and fit your granddaughters perfectly. Your support means a lot to us, and we're here if you need anything else. We hope your granddaughters enjoy their new outfits! 🌟

Posted 2 months ago

“Great value, quality leotards. Good selection to choose from.”

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Posted 2 months ago

Thank you for your fantastic review, Frances! We're delighted to hear that you're happy with the value and quality of our leotards and that you found a great selection to choose from. Your feedback is greatly appreciated, and we look forward to serving you again soon! 🌟

Posted 2 months ago

“Ich habe den Turnanzug in rot bestellt wie auf dem Foto, leider ist dieser in blau gekommen Finde ich sehr schade”

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Posted 2 months ago

Liebe Larissa, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrung mitzuteilen. Es tut uns leid zu hören, dass der Turnanzug nicht in der gewünschten Farbe angekommen ist. Wir verstehen, wie enttäuschend das sein kann, und entschuldigen uns für den Fehler. Ihre Rückmeldung ist uns sehr wichtig, und wir werden unser Bestes tun, um solche Missverständnisse in Zukunft zu vermeiden. Sollten Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir schätzen Ihr Verständnis und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, The Zone

Posted 2 months ago

“Bought the leotard for my granddaughter and she is very pleased with it and so am I Thank you”

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Posted 2 months ago

Thank you for your kind words, Sandra! We're delighted to hear that your granddaughter is pleased with the leotard. It's always wonderful to know that our products are bringing joy to families. If you ever need anything else, don't hesitate to reach out. We truly appreciate your support! 🌟

Posted 2 months ago

“We havent received the parcel yet.”

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Posted 2 months ago

Dear Kalliopi, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, and I’m so sorry to hear that you haven’t received your Flyte Sleeveless Gymnastics Leotard yet. We understand how disappointing it can be when an order doesn’t arrive as expected. To help resolve this issue, could you please provide us with your order details? We want to ensure that we can assist you effectively and make this right. Your satisfaction is important to us, and we’re here to help in any way we can. Thank you once again for your patience, and we look forward to hearing from you. Best regards, The Zone

Posted 2 months ago

“Excellent quality leotards to suit all ages. Looked great in competition . The children loved wearing them!”

The Zone 5 star review on 17th February 2025

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Posted 3 months ago

Thank you so much for the fantastic review! We're delighted to hear that the leotards met your expectations and were a hit in competition. It's wonderful to know the children enjoyed wearing them—your support means the world to us! We can't wait to outfit them again for future events! 🌟

Posted 2 months ago

“Ordered before Christmas but after deadline for Christmas delivery, no problem. Payment taken straight away. Not received by 8th Jan, called them to be told it was out of stock, and would be delivered 30 Jan. Finally received 7 Feb. No comms received between order and notification of dispatch. Product good quality, but where possible will purchase from elsewhere in future.”

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Posted 3 months ago

Hiya, Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, especially regarding the delays you encountered with your order. We're sorry to hear about the lack of communication regarding the stock availability and the extended delivery time. This is certainly not the standard we strive for, and we understand how frustrating that must have been. Your insights help us identify areas for improvement, and we would love to know how we can make this process better for you in the future. Is there anything specific you would like us to address, or any suggestions you may have for enhancing our communication during the ordering process? We value your feedback and hope to have the opportunity to provide you with a more seamless experience next time. Best regards, The Zone Team

Posted 2 months ago

“Very poor performance I orderd next day delivery never turned up until I emailed to say where was my order. Needed item for a competition which is why I ordered next day delivery. Thst order turned up Tuesday the following week!!!”

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Posted 3 months ago

Hi Sarah, Thank you for your feedback. We're really sorry to hear about the issues you faced with your next day delivery. We understand how important timely delivery is, especially for an upcoming competition. It’s frustrating not to receive an order when expected, and we apologize for any inconvenience this caused. We appreciate you bringing this to our attention, and your comments will be used to help improve our service. If there's anything we can do to make it right or if you have any suggestions, we'd love to hear from you. Thanks again for your review, and we hope to have the chance to serve you better in the future. Best, The Zone Team

Posted 2 months ago

The Zone Reviews