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The Zone Reviews

4.1 Rating 50 Reviews
76 %
of reviewers recommend The Zone
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Phone:

01706368819

Email:

enquiries@the-zone.co.uk

Location:

Unit 3 Pennine Business Park,
Pilsworth Road,
Heywood
Lancashire
OL10 2TL

Efficient / fast delivery. Beautiful, well made, good quality & reasonably costed. The Zone is going to be my 'go to' for my daughters leotards.
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Posted 3 days ago
Thank you so much for your wonderful review, Michelle! We're thrilled to hear that you found our delivery efficient and are delighted with the quality of our leotards. It's fantastic to know that The Zone will be your go-to for your daughter's gymnastics needs. We look forward to serving you again soon! 🌟
Posted 3 days ago
My daughter loves her new leotard for gymnastics. Sizes seem to run a small so I did go up to the next size category.
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Posted 3 days ago
Thank you for your thoughtful review, Kathryn! We're delighted to hear that your daughter loves her new leotard for gymnastics. It's important to us that you find the perfect fit, so we appreciate your feedback about the sizing. We look forward to seeing you both again soon! 🌟
Posted 3 days ago
My daughter loves her leotard.
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Posted 1 week ago
Thank you so much for your lovely review! We're thrilled to hear that your daughter loves her leotard. It means the world to us that she’s happy with her new outfit. We can't wait to see you both back again! 🌟
Posted 1 week ago
Excellent service and communication. Great product,,fits well
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Posted 2 weeks ago
Thank you so much for your excellent review, Kim! We're thrilled to hear that you’re happy with the service and that the product fits well. Your satisfaction means a lot to us, and we can’t wait to see you again soon! 🌟
Posted 2 weeks ago
2nd order. Perfect leotard for my fast growing daughter. Received within a couple of days. Great service and communication
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Posted 2 weeks ago
Thank you for your wonderful review, Sukhi! We're so happy to hear that the leotard is perfect for your fast-growing daughter and that the delivery was so quick. We value good service and communication, and it's great to know it worked out for you. We look forward to your next visit! 🌟
Posted 2 weeks ago
Easy ordering, service was prompt. (Only issue was that the other item we wanted wasn't currently available in her size)
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Posted 3 weeks ago
Vielen Dank für deine tolle Bewertung, Kerry! Es freut uns, dass die Bestellung einfach war und der Service schnell war. Wir bedauern, dass der andere Artikel nicht verfügbar war, aber wir hoffen, dich bald wiederzusehen, um dir weiterzuhelfen! 🌟
Posted 2 weeks ago
Der Body ist wunderschön. Meine Tochter ist sehr zufrieden. Beim nächsten Wettkampf wird er sofort angezogen🤩.
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Posted 3 weeks ago
Vielen Dank für deine wunderbare Bewertung, Guido! Es freut uns sehr zu hören, dass der Body so schön ist und deine Tochter damit zufrieden ist. Wir sind sicher, dass sie beim nächsten Wettkampf super aussehen wird! Viel Erfolg! 🤩
Posted 2 weeks ago
Great experience.
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Posted 3 weeks ago
Thank you so much for your great review, Brian! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction means everything, and we can’t wait to welcome you back again soon! 🌟
Posted 2 weeks ago
really nice leotards and came quicker than expected, fits absolutely perfectly
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Posted 1 month ago
Thank you so much for your fantastic review, Amy! We’re thrilled to hear that you love the leotards and that they fit perfectly. It's always great to know that we exceeded your expectations with our delivery speed. We appreciate your support and hope to see you back soon! 🌟
Posted 1 month ago
Always buy the Zone leotards for my granddaughter who has done gymnastics from 18 months and is now 15 years old. She loves them for the stretch and comfort along with the panty lining meaning no knickers needed. I could recommend this make to anyone.
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Posted 1 month ago
Thank you so much for your amazing review, Karen! We're delighted to hear that your granddaughter has been enjoying our leotards for so many years. It's wonderful to know that she loves the stretch, comfort, and the convenience of the panty lining. Your recommendations mean a lot to us! We look forward to continuing to serve you both in the future! 🌟
Posted 1 month ago
I have order a leotard for my daughter November 15th, 2024. It was supposed to be a Christmas present. We only received the shorty and the leotard arrived in January. It did not fit, so we ordered a another model. We waited 2 months. I called the english line to ask for it. They told me it was sent cupple of days ago, which was not true because on the very same day I called (April 1rst) I received the tracking number. The leotard arrived, and it was not the color ordered, so it does not match the shorty that I received in November! It has been 5 months and it is a never ending story. I am really disappointed. All emails that I received in english were absolutely not helpful. There is only ONE person who tried to help me on the phone and did a very good job, it is a French lady in customer service, who is always nice and helpful. But she can not repair the absolut mess and umprofessionality of your company. I will never buy again your products and I will certainly not recommand your brand.
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for bringing your experience to our attention. We sincerely apologize for the issues you've faced with your order and the delays you've encountered. It's clear that we didn’t meet your expectations, and we are truly sorry for the frustration this has caused you and your daughter. We appreciate your kind words about our customer service representative who assisted you, but we understand that one positive interaction doesn’t compensate for the overall experience you’ve described. Your feedback is vital for us to improve, and we are committed to addressing these concerns to ensure a better experience for our customers in the future. If there's anything more we can do to assist you, please don’t hesitate to reach out. Your satisfaction is important to us. Warm regards, The Zone Team
Posted 1 month ago
Easy to order and navigate the site. Quick delivery
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Posted 1 month ago
Thank you for your wonderful review! We're thrilled to hear that you found our site easy to navigate and that your order arrived quickly. Your experience is our top priority, and we appreciate your support! We look forward to serving you again soon! 🌟
Posted 1 month ago
Very good quality
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Posted 1 month ago
Thank you for your lovely review, Tatjana! We're so glad to hear that you found the quality to be very good. Your satisfaction means the world to us, and we appreciate your support! We hope to see you again soon! 🌟
Posted 1 month ago
The leotard and shorts I ordered for my granddaughter were absolutely beautiful. They are a birthday present for her which I’m sure she will love. The quality was amazing. Deliver was super quick too. Very pleased.
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Posted 1 month ago
Thank you so much for your fantastic review, Diane! We're so glad to hear that the leotard and shorts you ordered for your granddaughter are beautiful and that you're pleased with the quality. It’s wonderful that they will be part of her special birthday celebration! We appreciate your kind words and hope she loves her gift! 🌟
Posted 1 month ago
Leotards purchased for my granddaughters are good quality and very pretty. The younger children enjoy dressing up and wear theirs for playing. Our older granddaughter loves trampolining and wears hers for her training sessions. Very happy with my purchase.
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Posted 1 month ago
Thank you so much for your lovely review! We're delighted to hear that your granddaughters are enjoying the leotards, whether for play or training. It's wonderful to know that they find them both pretty and of good quality. We truly appreciate your feedback and hope they continue to have fun in their new outfits! 🌟
Posted 1 month ago
Speedy delivery and great customer service as needed to exchange to larger sizes. Very straightforward and hassle free Thank you
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Posted 1 month ago
Thank you for your wonderful review, Amy! We're thrilled to hear that you had a speedy delivery and that our customer service team was able to assist you smoothly with your exchange. We strive to make the process as hassle-free as possible for our customers. We appreciate your feedback and hope you enjoy your new items! 🌟
Posted 1 month ago
Leider sind die Farben nichr so leuchtend wie auf dem Bild. Schwarz überwiegt. Der Turnanzug fällt auch sehr klein aus Er gefällt uns. Besteht die Möglichkeit ab der Taille aufwärts weniger schwarz zu verarbeiten? Unfortunately, the colors are not as bright as in the picture. Black predominates. The leotard is also very small We like it. Is it possible to use less black from the waist up?
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Posted 1 month ago
Vielen Dank für deine Rückmeldung, Nicole! Es freut uns, dass dir der Turnanzug gefällt. Wir verstehen deine Anmerkungen zu den Farben und der Größe, und wir schätzen dein Feedback. Wir werden deine Idee, weniger Schwarz ab der Taille zu verwenden, in Betracht ziehen. Wir hoffen, dass du weiterhin viel Freude an unseren Produkten hast! 🌟
Posted 1 month ago
Long shipping time to Germany Great stuff
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Posted 1 month ago
Thank you for the review! We're glad to hear you love our products. We understand that shipping times to Germany can be a bit lengthy, and we appreciate your patience. Your feedback is important to us, and we hope you’ll continue to enjoy your purchases from The Zone! 🌟
Posted 1 month ago
The quality of leotard is really nice! It also looks better than on the photos. But unfortunately the sizing wasn't quite right, the leotard was too tight on my 7 year old gymnast. It was the first time that I came across the sellers who don't provide the return papers. We had to make it ourselves, stick it to the parcel, and take it to the post office. Hope the money will be refunded soon.
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Posted 1 month ago
Thank you for your thoughtful review, Alma! We’re delighted to hear that you loved the quality and appearance of the leotard. We apologize for the sizing issues and the inconvenience with the return process. Your feedback is valuable to us, and we’re working to improve the experience for our customers. We hope to have the chance to serve you better in the future! 🌟
Posted 1 month ago
Excellent customer service, changed the size without any fuss. My daughter loves her leotard.
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Posted 1 month ago
Thank you for the fantastic review, Kerry! We're delighted to hear you had a seamless experience with the size change and that your daughter loves her leotard. Your feedback means so much to us, and we can’t wait to see you again at The Zone! 🌟
Posted 1 month ago
The Zone is rated 4.1 based on 50 reviews