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The Fat Butcher Reviews

4.4 Rating 2,354 Reviews
A-
Happiness Grade
Read The Fat Butcher Reviews

About The Fat Butcher:

The Fat Butcher is an online meat delivery service with a focus on top-quality cuts of meat. We source our chicken, beef, pork, and lamb from the best possible sources, so you can create your perfect bundle or selection with the confidence that every element is of the highest standard.

Visit Website

Email:

customercare@thefatbutcher.co.uk

Location:

Double Row,\nSeaton Delaval

The Fat Butcher have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.28%
Industry Average
The product is a fantastic piece of meat and well worth the price
- Mark Marsden
Delivery was on perfect condition and the quality of each product was great. The price was perfect, I will be ordering again Thank you
- John Scott
Excellent quality meat, great, affordable price
- Neil
A

Delivery - Fast

94.00%
Industry Average
Delivery was on perfect condition and the quality of each product was great. The price was perfect, I will be ordering again Thank you
- John Scott
My meat was well packaged and arrived safely, very satisfied with the delivery, many thanks
- Alan Fraser
A little late delivery,but always worth waiting for. Excellent quality.
- Steve Chamberlain
E

Refunds - Difficult

45.16%
Industry Average
Lean mince was full of fat Ribeye steaks where unrecognisable Still waiting for a refund or replacement.
- David Richardson
Been using for a few years and the last order was terrible. Waited over a month for order and then there were items missing. I had to email to get the refund you’d think how long it took the order would be right. Don’t think I will be using again.
- Clinton Johnston
Unfortunately my first order appears to have been lost by the courier who was DPD and I'm not surprised, they are useless. When the order was subsequently to be sent again it never left the premises and after 4 days waiting I had to cancel altogether and request a refund. Not an auspicious start. I subsequently haven't re-ordered.
- Ian Collins
90.19%
Industry Average
Fish time that I'd purchased. Pleased with quality and service. Will definitely purchase again.
- G A Barker
Brilliant meat and service no complaints if you need to get intouch send a message and you get a reply quickly. Recommend you to all.
- Anonymous
Great thanks, very pleased as always keep up your great service
- Terry Pay