The Fat Butcher have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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I’ve been buying from The Fat Butcher for a while now, and can honestly say I’ve never been let down on quality, price or the excellent service provided thank you.
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- Jeff Gorvett
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The package I order was excellent would buy again great price
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- Rosemary Smith
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Buying meat that you haven’t seen is a big risk, you don’t know what you’re going to get. That was my thought when I made my first purchase from “The Fat Butcher”. I opened the first purchase with trepidation, what have I bought. I’d bought a parcel of first class meats, and that has been the result in every purchase I’ve made since. Low Price - High Quality.
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- William Hughes
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Meat is very good value, but delivery charges are a bit steep............................
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- Steve Barbier
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Found The Fat Butcher accidentally and ordered my Christmas meat from them my order didn't disappoint everything was perfect this is my go to butcher now
Delivery is so quick and well packaged
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- Jackie Hemingway
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I have used The Fat Butcher on a few occasions and I find value and quality very good. To add, packaging and delivery information is also excellent. Looking forward to more special offers when they become available. 👏👏👍
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- Gordon McIntyre
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I have sent numerous emails to report the issue but have received no response, nor have I been offered a refund or a replacement for the missing items.
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- Ash Peay
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Didn't receive my order as DPD didn't follow instructions. Awful customer service from The Fat Butcher. Delivery was 31.12.25 and still no replacement or refund .no response from emails....now raising a dispute with my payment method. Avoid!
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- Jane Brothwell
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Honest review from a current user who is still using company
I'll start with the good
Sausages, Lamb, pork, bacon, mince and chicken all good..delivery and customer service very good. Great value for money
Now not so good...
Topside Beef joints not been good so not buying them anymore
Twice now i have had items missing..They do refund straightaway but it still means a trip to Tesco which i really wanted to avoid
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- Anonymous
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Good customer service is just as important as good-quality products, especially for new customers.
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- Ash Peay
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I’ve been buying from The Fat Butcher for a while now, and can honestly say I’ve never been let down on quality, price or the excellent service provided thank you.
”
- Jeff Gorvett
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Very satisfied with product and service
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- Anonymous
